Job Description
Repairs and Maintenance Scheduler
Leicestershire, UK - Office based
£13 - £16.90 per hour
Temporary ongoing contract
Sellick Partnership Ltd are currently recruiting for a Repairs and Maintenance Scheduler to join one of our Leicestershire Housing and Construction clients on a temporary ongoing contract
Daily duties of the Repairs and Maintenance Planner consists of:
* Utilising databases and CRM to scheduling works for tradespeople such as Gas Engineers, Joiners, Plumbers, Electricians and other Construction professionals
* Understanding Construction skillsets and geographical locations to effectively book works for residents
* Follow up repairs raised by customers and jobs that have multiple visits, previous cancellations and no access
* Support the delivery of an excellent customer care service to ensure that customer issues in completed properties are resolved, in particular relating to the rectification of defects and the continuation of the customer journey
* Respond to emergency repairs in a calm manner
Essential requirements of the Repairs and Maintenance Planner:
1. Planning/Scheduling engineers in a Maintenance or Repairs setting
2. Used CRM syste...