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Customer Service Agent 3mth FTC, High Wycombe
Client:
Hovis Ltd
Location:
High Wycombe, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Views:
1
Posted:
25.05.2025
Expiry Date:
09.07.2025
Job Description:
Job Title: Customer Service Agent (3-month FTC with potential to go permanent) | Location: High Wycombe (HP12 3QS)
About the role:
As a Customer Service Agent, you will handle inbound and outbound calls, supporting customers with orders, complaints, and queries. You should be a team player, able to work independently and under pressure, managing calls, complaints, social media issues, and delivery inquiries.
This role is dynamic and fast-paced, offering opportunities to learn about other departments and develop your skills.
Key Requirements:
* Experience in inbound and outbound customer service calls
Benefits:
* Competitive annual leave and flexible work arrangements
* Three pension scheme options
* Aviva DigiCare+ Workplace App for health and wellness services
* Hovis Choice benefits platform for savings and cashback
* Free on-site parking
Why Hovis?
Hovis has been a staple in UK homes for generations, known for quality and innovation. Join our team of over 2,800 employees and be part of a respected and evolving bakery brand. We value diversity, fairness, and inclusion, offering a welcoming environment for all.
Visit our website and social media channels to learn more about us.
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