A technology solutions firm in York and North Yorkshire is seeking a candidate experienced in customer-facing Unified Network services to manage operations and support solutions like telephony and video conferencing. Key qualifications include proficiency with Mitel, Avaya, and 8x8 systems, as well as a thorough understanding of TCP/IP networks. This role involves ensuring operational performance aligns with SLAs and KPIs, responding to incidents, and delivering diverse communication solutions. #J-18808-Ljbffr