Operations Manager
?? Edinburgh | Full-time | Permanent
Were seeking an experienced and proactive Operations Manager to join a growing, fast-paced business supplying products and services to clients across the UK. This is a hands-on role at the heart of the company, ensuring that daily operations run smoothly and customers receive the highest level of service.
Working closely with the companys Directors, youll oversee everything from logistics and order processing to aftersales care and supplier management. If youre highly organised, solutions-driven, and enjoy taking ownership, this is a fantastic opportunity to shape and grow within a thriving business.
What youll be doing
1. Oversee day-to-day operations, ensuring smooth running across all departments
2. Manage order processing, dispatch, and stock control in the warehouse
3. Book travel, accommodation, and support arrangements for employees
4. Maintain Directors diaries, meetings, and schedules
5. Handle logistics and coordinate with delivery partners
6. Provide customer service support on orders, delivery times, and product queries
7. Manage aftersales care, including returns, warranties, and customer satisfaction
8. S...