Job Title: Sales Administrator Location: Yate, South Gloucestershire Salary: Up to £29,500 per year Contract Details: Permanent, Monday - Friday - 37.5 hours per week Perks: 25 days annual leave plus bank holidays, Enhanced pension contribution, enhanced maternity pay, breakfast in the office every day (plus tea, coffee and fruit throughout), Medical care reimbursement initiative.. ensuring you can always put your health first! Join an award-winning manufacturer that provides innovative disposable product and packaging solutions to the global market. We're looking for a dynamic Sales Administrator to support our growing sales team! About you Put the customer at the centre of everything you do-passion for customer service is key! Maintain a strong desire for excellence in all activities. Deliver top-notch service and support to both sales managers and customers. Be proactive and a decision-maker who thrives under pressure.About the Role Ensure all digital and physical filing is up-to-date and compliant for audits. Communicate lead times and order statuses to customers promptly. Handle customer queries and day-to-day requests efficiently. Ensure customers are informed about order delivery time lines any order delays. Acknowledge all emails within 1 hour and provide a resolution time line when necessary. Communicate regularly via phone and email to customers to discuss account situations and updates. Maintain accurat...