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Contract Type: Temporary (months)
Salary Package: £ per hour
Hours: am – pm, Monday – Friday
Interview Process: -stage process
Why SCC?
* An inclusive workplace
* Excellent package: solid basic and company benefits
* Hybrid working in line with role requirements
* Career development and life-long learning opportunities
* Opportunity to join Europe's largest privately-owned IT Company
Role purpose:
To support the successful delivery of customer projects and contracts, to deadline, SLA, compliance and quality requirements.
Key responsibilities:
* Taking receipt of customer document originals from third parties (whether external couriers or internal SCC teams)
* Ensuring that received customer document originals are recorded in the SCC DocuHub audit trail/Tracking system
* Assist with the preparation of customer documents in readiness for scanning, including removal of staples, paper-clips etc; insertion of separator sheets, and the organisation of customer documents in a orderly and structured manner
* Ensure that the handling and management of customer document originals is maintained in an environment which is free from any cross-contamination from other customer work
* Ensure that the scanning of customer document originals is undertaken in an environment which is free from any cross-contamination from other customer work
* Process customer hard-copy documents through the SCC scanners
* Ensure quality assurance measures are adhered to at all times
* Ensure quality check processes and procedures are undertaken for any indexing or file processing stages
* Accurately file name and index scanned documents
* If required manage any exceptions through the provided process
* If an exception falls outside of the available process, escalate issue to Lead Operator, Team Leader or Manager as appropriate
Skills and experience:
* Pro-active, organised and well-structured approach, taking ownership of tasks and duties in scope of role.
* Open communication skills with both internal teams and customers
* Customer first focus
* Self motivated with professional standard
About You
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