Fred. Olsen Cruise Lines is a family-run business that has been offering exceptional cruise experiences for over 170 years. With a fleet of ships that provide intimate, friendly, and immersive voyages, we are committed to delivering world-class service with a personal touch. Join us and be part of a proud heritage that is all about making lasting memories for our guests.
As we continue to grow, we are now recruiting for a Revenue Systems Admin Support in our Ipswich Head Office on a hybrid, part-time basis of 3 days per week.
Key Responsibilities:
1. Assist with maintaining and updating promotions within the company reservation system.
2. Input promotional pricing within agreed deadlines.
3. Test all promotions to ensure correct functionality and accuracy.
4. Process promotion requests from the business, following established administration protocols.
5. Communicate promotion setups for relevant departments.
6. Provide support to Sales, Yield, Reservations, and Guest Services for queries related to tactical promotions.
7. Accurately input test data into the reservation system.
8. Run test scenarios to confirm expected functionality and identify any issues.
9. Document test results in line with administrative protocols.
10. Ensure all key processes and procedures of own processes are documented and shared with Senior Revenue Systems Administrator to support SQM Management.
About You:
11. Professional experience within an administrative role.
12. Experience of system testing and a background in travel is desirable but not essential.
13. Strong computer skills, including the use of Microsoft Excel.
14. A pass rate (C or 4) in Maths and English at GCSE and/or A Level (or equivalent).
15. Systems orientated.
16. High level of numeracy and literacy.
17. Able to work under pressure and meet deadlines.
18. Excellent attention to detail skills.
19. Able to communicate clearly and accurately.
This is a part-time, permanent role, working 21 hours per week (3 full days of 9am to 5pm) on a hybrid basis.
Fred. Olsen Cruise Lines offer a wide range of benefits including AXA Health medical, Life Assurance, enhanced maternity and paternity pay, discounted holidays and cruises, plus retail discounts and cash back incentives through our Boost Benefits scheme. Attached to this advert you will find a full job profile and details of our Company benefits on offer.
Our Values:
20. We are caring - “We trust and care for each other, our guests and our environment”
21. We are positive - “We live and share a positive attitude”
22. We are real - “We are always ourselves and respect others”
23. We are a team - “We are more than a team; we are a family”
As an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees.