Description Step into a pivotal role where your expertise will help safeguard our firm's integrity and shape our compliance and risk strategies. At JPMorgan Chase, you will have the opportunity to collaborate with dynamic teams and senior stakeholders across the organization. This role offers meaningful career growth and the chance to make a significant impact on our operations. You will be empowered to influence business leaders and contribute to the success of our Markets businesses. Join us and be part of a team that values innovation, collaboration, and professional development. As a Control Manager in the Markets Sales and Trading team, you will lead quality assurance activities that support our supervisory framework and compliance objectives. You will work closely with colleagues across functions and levels, providing valuable insights and presenting findings to senior forums. This role offers you the opportunity to shape our risk management strategies and collaborate with a diverse team. Together, we will ensure the highest standards of integrity and operational excellence. Job Responsibilities Plan and execute quarterly Markets Business Control Management assurance activities Partner with the Quality Assurance Program Owner to review scope and update documentation for approval Manage objectives, scope, sampling methodology, scoring methodology, quality thresholds, results reporting, tracking of corrective actions, and record retention Execute testing pre-work and analyze results, overseeing findings reports with suggested actions Act as the oversight contact for the offshore Quality Assurance team and handle escalations Conduct interviews during the Quality Assurance cycle and create presentations of results for different audiences Collaborate with stakeholders across functions and levels throughout the organization Mentor and provide guidance to offshore colleagues Monitor and track findings through to resolution Present at senior forums as a delegate for the Quality Assurance Program Owner Ensure effective communication and collaboration within the team Required Qualifications, Capabilities, and Skills Bachelor’s degree or equivalent experience Deep understanding of Markets Sales or Trading business Experience in the financial services industry with a background in audit, assurance, controls, operational risk management, compliance, or equivalent subject matter expertise in a relevant business-related function or operation Proficient in Microsoft Word, Microsoft Excel, Microsoft PowerPoint, and Microsoft Visio Knowledge of data analytics using Microsoft Excel, Alteryx, or Python Excellent written and verbal communication skills with the ability to influence business leaders meaningfully and actionably Exceptional interpersonal, collaboration, and relationship-building skills Flexible and adaptable to shifting priorities; manages competing priorities to achieve effective results in a fast-paced, results-driven environment Independent decision-making using sound judgment Strong critical thinking, attention to detail, and analytical skills; able to synthesize large amounts of data and formulate appropriate conclusions Demonstrated implementation skills Preferred Qualifications, Capabilities, and Skills Excellent written and verbal communication skills with the ability to influence business leaders in a meaningful and actionable manner Strong problem-solving and analytical skills; able to synthesize large amounts of data and formulate appropriate conclusions Ability to manage multiple and competing deliverables Proficient in Microsoft Word, Microsoft Excel, Microsoft PowerPoint, and Microsoft Visio, with data analytics experience using Microsoft Excel and Microsoft Access Strong digital literacy for effective use of digital tools and platforms in control frameworks Emerging ability to influence stakeholders in implementing compliance strategies and fostering collaboration Experience presenting findings and recommendations to senior stakeholders