Allied Westminster is a leading financialservices firm with offices in Boston Spa Yorkshire and StirlingScotland. We are proud to be the UKs largest provider of VillageHall insurance serving thousands of clients nationwide. Ourcustomers continue to choose us year after year with a significantnumber having remained loyal for as long as our most dedicatedstaff members accumulating over two decades of unwaveringcommitment. We offer outstanding customer support through variouschannels including email phone and postal services all supported byour stateoftheart customer record managementsystems.
Tasks
Responsibilities:
* Communicatewith customers via phone email andpost.
* Perform administrative tasks related toClaims handling and dealing with general queries related toRenewals New Business Mid Term Adjustments aftertraining.
* Communicate with insurers RICSsurveyors Loss Adjustors.
* Handle and respond toproduct queries from clients efficiently andaccurately.
* Collaborate within a team toprovide the necessary support to our valuedcustomers.
Requirements
Skillsand ExperienceRequired:
* Essentialexperience in propertyrelated insurance in either underwritingpolicy administration orclaims.
* Confident communicationskills both written and verbal.
* Previousofficebased customer focused experience isessential.
* A positive attitude and ability toprovide clear information to customers over thetelephone.
* Proficiency in navigating IT systemsfor administration tasks.
* Excellent attentionto detail.
* Strong organisationalskills.
* Strong customer serviceskills.
Benefits
WhatWe Offer:
* Join a teamof friendly and highly professional colleagues many of whom havededicated up to 20 years of service to Allied Westminster with mosthaving over a decade of experience.
* Annualsalary reviews and bonuses for staff who exceedexpectations.
* Convenient onsiteparking.
* Located just 50 yards from a busroute.
* Holiday entitlement of 28 days inclusiveof public/bank holidays with an additional 1 day added for every 2full years of employment.
* Pensionscheme.
* Training and support to obtain CIIqualifications or more if alreadyachieved.
Please email a CV andcovering letter. If shortlisted you will initially be invited to anonline Teams/Zoom interview with one of our Directors and a Managerwhere we will seek to find common ground to move thjingsforward.