About ARU:
ARU is a global university transforming lives through innovative, inclusive and entrepreneurial education and research. ARU holds a Gold award for the quality of its education, awarded through the Teaching Excellence Framework (TEF).
ARU's research institutes and four faculties bridge scientific, technical and creative fields. We deliver impactful research which tackles pressing issues and makes a real difference to our communities. Our academic excellence has been recognised by the UK's Higher Education funding bodies, with 16 of our research areas assessed as world leading. We are the largest provider of Nursing, Midwifery, Health and Social Care students in the East of England, and we are also among the UK's leading universities for degree apprenticeship provision, working with hundreds of employers across the UK.
About the Role:
Financial Services provides a challenging and interesting environment for self-motivated individuals who are looking for an exciting challenge. The post holder will be responsible for receipting and reconciling all income by providing an efficient, quality and customer focused income collection service. Responsibilities will also include providing a professional customer focussed service dealing with student tuition fee enquiries. (A full list of duties and responsibilities can be found within the job description).
With A-Levels or an NVQ level 3 qualification, you will have previous experience in a customer service environment dealing with data inputting of financial transactions or a desire to develop these attributes. You are numerate, IT literate with a sound knowledge of Microsoft Office. You have good communication, interpersonal and organisational skills, an eye for detail and the ability to meet deadlines are essential.
The University will support the Professional Development in the role by funding study towards AAT (or equivalent).
Interviews will be held in person in Chelmsford week commencing October 27th 2025.
Informal enquiries can be made to Ryan Yates, Income Team Leader via email at or Michael Phillips, Financial Operations Manager at
Find out more about working with us and how we recruit.
We have an agile working culture and offer an extensive range of benefits including a generous holiday entitlement, occupational pension schemes, training and development opportunities, travel to work scheme and a competitive relocation package. Visit our benefits page for full details.
We are committed to safeguarding and promoting welfare of our staff and students and expect all staff and volunteers to share this commitment. Applicants should be aware that ARU will carry out online searches as part of the due diligence on short listed candidates.
We value diversity at ARU and welcome applications from all sections of the community.
We have a responsibility to ensure that all employees are eligible to live and work in the UK.
In accordance with the UK Government's immigration points-based system, this post does not meet the characteristics of a skilled job including salary criteria to be eligible for sponsorship under the Skilled Worker Route
Committed to being inclusive and open to discuss flexible working.
We reserve the right to close this vacancy once we have received sufficient applications.
Guidance Notes:
For a list of key requirements, please download the Job Description and Person Specification above. To apply for this role please demonstrate how your skills and experience match the criteria in the person specification.
Job Category
Administrative
Vacancy Type
Permanent
Employment Type
Full time
Salary From
£26,707
Salary To
£30,378
Location
Chelmsford
Faculty/Prof Service
Financial Services
Ref No
3676
Closing Date
14/10/2025