B2B Account Manager
Stoke-on-Trent
28K basic OTE 40K
Responsibilities of the B2B Account Manager
Manage and grow existing B2B accounts through proactive outreach (phone, email, digital platforms) and respond to inbound enquiries
Promote the full range of our clients offerings, including devices, accessories, and value-add services such as grading, custom packaging, and pre-configuration
Negotiate pricing, upsell product ranges, and build orders to maximise revenue
Monitor and drive customer sales performance against agreed KPIs
Promote our digital tools (e.g., sales portals) to enhance customer engagement
Conduct customer visits and represent us at UK-based exhibitions and industry events
Proactively identify, win and onboard new B2B business opportunities
Undertake market research and conduct due diligence on prospective customers
The ideal B2B Account Manager will need to be/have:<...