ReSound Bicester, England, United Kingdom
1 week ago Be among the first 25 applicants
If you’re a qualified audiologist who enjoys helping others grow, this role allows you to take your clinical knowledge beyond the test room. This role is designed to provide high-quality training to GN Hearing's customers in both the private and public sectors, supporting our mission to offer leading training in the industry.
How You'll Contribute
As a Field Training Audiologist, you’ll use your knowledge of hearing aid fitting and patient care to train and support professionals across public sectors, such as the NHS trusts, and private sectors, from national chains to private practices. You’ll deliver practical, engaging training rooted in real-world audiology, including in-clinic fittings, group sessions, and virtual workshops, while collaborating closely with sales and marketing teams to plan training schedules and develop materials.
Your Responsibilities Include
* Delivery of high-quality training sessions aligned to clear learning objectives.
* Application of adult learning principles and varied learning methodologies to ensure engagement and tangible outcomes.
* Support customers through 1-to-1 sessions, seminars, demo days, digital formats, conferences, and open days.
* Ongoing in-clinic training to share product knowledge, technology updates, and best practices.
* Maintenance of accurate records in Salesforce.com and sharing opportunities with sales partners.
Instructional Design & Content Development
* Collaboration with stakeholders to assess learning needs and determine delivery format.
* Development and enhancement of training materials to meet customer-specific requirements.
* Participation in ongoing education and skill development to remain current with effective delivery strategies.
Collaboration & Relationships
* Coordination with sales teams and account managers to design and prioritise training schedules.
* Building trusted relationships with customer stakeholders to refine training approaches.
* Partnership across internal teams, including Sales, Marketing, and Customer Service.
* Provision of second-line technical support to Customer Services as needed.
* Participation in technical training programmes, product launches, trade shows, and educational events.
The Team You'll be a part of
You will join an engaged and forward-thinking team that significantly contributes to ensuring customer success throughout the region. There are two other Field Training Audiologists in the team, all reporting to the Head of Sales GB. You would be responsible for covering the SE region, including London.
What we think you'll need to thrive in the role
* Minimum 3 years’ hearing aid dispensing experience within either the private or public sector.
* Minimum 1 year of delivering training.
* Proficient presentation skills with experience training groups ranging from one-on-one to 25+ attendees.
* Experience in creating and implementing adult learning-based programmes.
* Methodical, detail-oriented and process-driven approach.
* Effective communication and relationship-building skills across all organisational levels.
* Ability to prioritize tasks and adapt delivery style to different audiences.
* Problem-solving skills and ability to resolve complex issues.
* Well-organized with effective time management.
* Proficient in Microsoft Office and Salesforce.
* Fluent in local language and English (written and spoken).
Other Requirements
* Full, valid driving licence.
* Willingness to travel extensively (80%+ of the time).
We encourage you to apply
Even if you don’t match all the above-mentioned skills, we welcome your application if you think you have transferable skills. We highly value a mindset and motivation that align with our core values, to not only ensure growth for you, but for your team and the wider GN organization as well.
How to apply
Use the ‘APPLY’ link no later than October 26th. Applications are assessed continuously, so don’t wait to send yours.
Join us in bringing people closer
GN brings people closer through our advanced intelligent hearing, audio, video, and gaming solutions.
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