Join to apply for the General Manager role at KidStrong.
Reports To: Area Developer
KidStrong General Managers are the leaders of the center – responsible for fostering a culture of learning and development for coaches and families. They are talented, welcoming, and engaging leaders focused on setting goals and providing an exceptional experience for kids, families, and team members. The main objectives are to develop and train coaching staff, build relationships with members, and achieve business results such as sales and member retention.
Benefits
* Bonus based on performance
* Company parties
* Competitive salary
* Employee discounts
* Free uniforms
* Advancement opportunities
* Paid time off
* Training & development
Job Title: KidStrong General Manager
Center: KidStrong Plymouth
Reports To: Area Developer
Responsibilities
CENTER OPERATIONS
* Understand KPIs and financials to make informed decisions.
* Build relationships with families and ensure excellent customer service.
* Oversee center initiatives like maintenance, training, branding.
* Manage daily cleaning, maintenance, and delegate tasks.
* Handle employee issues and documentation.
* Typical schedule includes 4 weekday and 1 weekend shifts.
* Set coach schedules and promote center events.
SALES
* Manage leads and conduct call drives using CRM.
* Responsible for sales and delegating sales responsibilities.
* Finalize online sign-up bookings.
* Attend local events to increase brand awareness and generate leads.
LEADERSHIP
* Foster coaching culture and assess staff performance.
* Recruit, onboard, train, and evaluate coaching staff.
* Ensure compliance with policies and law.
* Lead staff meetings and communicate professionally.
COACHING
* Deliver curriculum focused on Brain, Physical, and Character development for ages up to 11.
* Create positive interactions and understand the curriculum’s “why”.
* Use app to record data and manage equipment.
* Work in physically intensive environments, covering distances and lifting equipment up to 25 pounds.
* Lead monthly staff meetings and coach 3-5 hours weekly.
Skills/Qualifications
* Experience with coaching or working with children aged 15 months to 11 years; passion for children essential.
* Achieve Coach Certification and complete required training.
* Comfortable communicating with parents.
* Management experience required.
* Proficient with Google, Microsoft, and other platforms; experience with systems like ZenPlanner, LearnUpon, etc. preferred.
* Knowledge of physiology and exercise techniques.
* CPR certification required.
Sphere of Interaction
Supervises AGM, Lead Coach, and coaches; works closely with team members and families, as well as leadership and HQ.
Core Competencies
High standards, leadership, example setting, passion, command presence, teaching, professionalism, performance, mentorship, planning, communication, teamwork, coachability, adaptability.
Compensation: $45,000 - $55,000/year.
KidStrong is a child development center focusing on brain, physical, and character growth for children up to 11. Offers a science-based curriculum taught by professionals.
Our People: seek great colleagues, growth, and impact.
Note: This franchise is independently owned; applications go directly to the franchisee. All inquiries should be made to the franchise location. #J-18808-Ljbffr