Overview
Join to apply for the Supported Living Manager role at Turning Point. This range is provided by Turning Point. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
This role is based in Salford and Bolton, where we provide 24 hour supported living support for adults that live with learning disabilities and additional health issues. The Supported Living Manager (who will also be the Registered Manager) will be responsible for 18 homes across the area.
We endeavour to create positive family relationships offering a good circle of support. There is a strong focus on supporting individuals' lives in a person-centred way which includes various activities, shopping, managing own budgets and cooking. We tailor our services to enable people to be as independent as possible.
Across the varied regions, sectors and settings we operate within, our organization is held together by a shared vision – and our people are connected by the same values. These include belief in potential, creating environments where everyone can thrive, confidence in communication, embracing positive change and always treating each other as individuals.
Role Responsibility
As the Supported Living Manager, your focus will be on ensuring the delivery of consistently high-quality services. You and your team will develop and maintain flexible and realistic support plans using our digital care management system in collaboration with the people we support, family members and other professionals. You will be responsible for everyday operational management.
This position would suit a Team Manager/Team Leader looking to take the next step into more senior management. You will be managing a team through a time of change and having a background in a supported living setting will be an advantage. Flexibility is essential; you should also have a full driving licence and access to a car.
The Ideal Candidate
Desirable Experience and Skills
* Proven Leadership in Care or Business Settings
* Demonstrable management experience within the care sector, customer service environments, or broader business operations.
* Sector-Specific Experience
* Ideally, prior experience working within the learning disability sector. Exceptional candidates without this background may still be considered.
* Regulatory Knowledge and Application
* Strong understanding of Care Quality Commission (CQC) regulations, with the ability to effectively apply this knowledge in the management of regulated services.
* Service Development and Innovation
* A track record of enhancing service delivery through creative thinking, innovation, and continuous improvement.
* Multi-Site Management
* Experience overseeing multiple properties, service locations, or small business units.
* Comprehensive Understanding of Supported Living
* Sound knowledge of supported living models, including operational and person-centred care principles.
* Experience managing budgets, with a clear understanding of financial controls and the ability to maintain services within agreed financial parameters.
* Team Leadership and Development
* Skilled in managing staff teams, including talent development, performance management, and fostering a positive workplace culture.
* Motivational and Delegation Skills
* Personal qualities that inspire and motivate staff, with the ability to delegate effectively and nurture leadership within the team.
* Effective Communication
* Excellent verbal and written communication skills, with the ability to engage confidently with diverse audiences.
* Stakeholder Engagement
* Ability to work collaboratively with Commissioners, external stakeholders, regulatory bodies, and other partners involved in service delivery.
* On-Call Responsibilities
* Willingness to participate in an on-call rota as part of service management responsibilities.
What Benefits Will I Receive?
We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our total reward package.
You will get 32 days’ paid holiday a year, increasing with each year of service up to 34 days. Plus the option to buy additional holidays and spread the cost.
Join our team and discover the comprehensive benefits we offer by following the link below to explore all the exciting perks available to our employees.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date.
Responsibilities
• Deliver high-quality services across 18 supported living homes. • Develop and implement flexible, person-centred support plans. • Lead and support a multi-site team through periods of change. • Manage budgets and ensure financial controls. • Collaborate with people we support, families, and professionals to achieve outcomes.
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