Customer ServiceAdvisor
25000 perannum
RedhillSurrey
Permanentfulltime
Afantastic chance to use your outstanding customer service skillsand flair within an interesting health tech company on the brink ofrapid expansion offering career progression and ongoing learning.We are looking for an exceptional customer service professionalwith excellent call handling and communication skills with a proventrack record of customer care experience. You should be comfortableusing and learning new CRM software and be able to work calmlyunder pressure in a fast pacedenvironment.
Inthis key role your duties will include handling customer telephoneand email enquiries ensuring all email queries are responded towithin 24 hours accurately recording sensitive and confidentialinformation on client CRM system rational problem solving underpressure assisting with various office tasks asneeded.
Workinghours are 9am to 5pm Monday toFriday.
Office basedposition.
Car driver required due tocompanylocation.
Requiredskills
CommunicationSkills
ComputerLiterate
CRM
CustomerService
Applicationquestions toconsider:
Doyou live close to Redhill Surrey
Doyou have previous customer care experience within an office in theUK
Are you happy being office based 5days a week
Are you comfortableworking with CRM systems
Are you a cardriver (there is no public transport close tocompany)
Communication Skills Computer Literate CRM CustomerService