Job Title: Service Advisor
Location: Havant, Hampshire
Salary: £26,000 + OTE of up to £32,000
About the Role
We are working with a main car dealership in Havant, Hampshire, seeking a friendly and professional Service Advisor to join their team.
Responsibilities
1. Ensure customers are informed about required service and repair work in a professional manner.
2. Advise customers on estimated costs and work to be undertaken.
3. Sell additional products suitable to customer needs.
4. Explain timescales and collection arrangements.
5. Create job cards using the in-house computer system.
6. Update customer and vehicle records accurately.
7. Document warranty work in accordance with manufacturer policies.
8. Prepare and complete invoices.
Candidate Requirements
* Previous experience as a Service Advisor within a motor dealership.
* Full driving license.
Additional Skills
The ideal candidate will demonstrate excellent customer service skills, strong rapport with customers, and confidence in upselling opportunities. Maintaining a high standard of courtesy and professionalism in all customer interactions is essential.
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