The Person
* A bright and ambitious person.
* You should be diligent, methodical and numerate.
* You should be punctual, organised, able to work to tight deadlines and have a sense of urgency.
* You will take pride in your accuracy and attention to detail.
* An outstanding performer would also be able to step back from the detail to see the bigger picture.
* An assertive personality and high level of commercial awareness are highly desirable.
* You should be able to prioritise your work effectively and work without supervision where required.
* You should have an ability to build relationships with people at all levels throughout the business.
* You should be able to display resilience in challenging situations and be an ambassador for change.
* You should take pride in your appearance and your work, and be a confident communicator.
The Role
Reporting to the Finance Manager, your main duties will include but not be limited to:
Credit Control Responsibilities
* Responsible for collection of all amounts owed to the company on a timely basis and within agreed terms.
* 'Hands on' approach to making telephone calls to debtors to discuss and collect amounts due.
* Ownership of the sales ledger, ensuring whole ledger is maintained to the highest standard at all times.
* Effectively prioritise debtor account collection, with focus on large and overdue debtor balances.
* Facilitate and manage direct debit collection for customers using this payment method.
* Provide copy invoices and statements to customers as required.
* Oversee and direct the debt collection processes undertaken at each branch by the Branch Administrators.
* Oversee the sales invoicing process for the whole company.
* Ensure purchase orders are obtained from customers on a timely basis and at the correct stage of the process.
* Assist the Finance Manager with ensuring all revenues are recorded in the correct period.
* Record all communications with customers in the company's accounting software.
* Assess creditworthiness of new and existing customers as required.
* Ensure the Finance Manager and Group Finance Director are updated regarding all large and overdue balances.
* Recommend to the Group Finance Director debtor balances to be included in the bad debt provision.
* Instruct legal action where appropriate and in line with company policy.
* Facilitate all customer refunds, ensuring correct authorisation and in line with company policy.
* Direct and influence company credit policy.
* Accounting for contra entries with the purchase ledger.
Other Responsibilities
* Bank reconciliation, posting credit card and petty cash transactions, assisting with weekly and monthly wages.
* Holiday and sickness cover for all members of the Finance Team as required.
* Dealing appropriately with queries from customers, suppliers, the Clockwork branches and other stakeholders.
* Finance administration including filing and photocopying.
* Contribute to the management of the office (shopping for supplies, washing office towels, emptying recycling bins, cleaning and maintenance of coffee machine etc).
* Assisting the Finance Manager and Group Finance Director with any other tasks as required.
Skills and Qualifications
* Previous experience in a similar role is essential.
* Experience of Sage 50 Accounts and Sage Payroll software would be advantageous but is not essential.
* Confidence in working with computers and willingness to learn new skills is essential.
* Microsoft Office proficiency (particularly Excel and Word) is essential.
* You should have good grades at Higher and / or Degree level. An accountancy or finance related subject would be preferred.
* Membership of The Chartered Institute of Credit Management or a similar organisation would be advantageous.
Staff Management
* This role has no direct reports, however supervision of the Branch Administrators is required on certain tasks.
Job Types: Full-time, Permanent
Pay: £30,000.00-£35,000.00 per year
Benefits:
* Company pension
* Free parking
* On-site parking
* Sick pay
Education:
* GCSE or equivalent (required)
Experience:
* Credit Control: 1 year (required)
Language:
* English (required)
Work authorisation:
* United Kingdom (required)
Work Location: In person
Reference ID: Head Office