Front of house assistants

The Almeida Theatre is seeking Front of House Assistants that will provide excellent customer service by creating and cultivating an atmosphere that is safe, welcoming, accessible and informative. As a small team of committed individuals, you will represent the Almeida during all performances, promoting both the artistic and financial objectives of the theatre.

Key Responsibilities:

* Provide excellent and proactive customer service to all visitors.
* Assist in ensuring the safety and wellbeing of all members of the public and staff.
* Adhere to all Health and Safety procedures in order to minimize the risk of injuries and accidents, including fire, evacuation, security and building maintenance procedures.
* Abide by and enforce appropriate licensing regulations.
* Deal effectively with customer problems and enquiries.
* Ensure appropriate accessibility measures are delivered at the point of need.
* Provide visitors with accurate information about the theatre and its productions as appropriate.
* Be pro-active in ensuring the maximum profitability of Front of House sales.

We are committed to building a team that reflects the true diversity of the world today. As part of this commitment, we especially encourage applications from individuals of the global majority.

For full details: