Job Description
Business Analyst
Hybrid working: 1 day in office
Salary: £40,000 FTE
6 month FTC
Job Purpose
As a Business Analyst in the Information Systems Team, you will be responsible for providing continuous support to all areas of the business, ensure reporting requirements are met and on-going improvements to processes and systems are identified and implemented.
Key duties
* Gather and document business requirements for both new and existing systems, processes and reports, identifying areas for improvement and efficiency:
* Offer recommendations and solutions for improvements using best practice methodologies and techniques.
* Work alongside internal and external stakeholders on projects and system implementations, as project and/or client delivery lead when required:
* Build and maintain strong relationships with stakeholders.
* Document system processes and create user guides as required.
* Deliver training to end-users on new systems/system improvements.
* Work with and support all functions of the organisation in the planning, launch and delivery of funding programmes
* Ensure systems meet requirements of new programmes.
* In collaboration with the Reporting and Data Analyst, build functional specifications to create reports and track progress of funding programmes, providing insights to delivery teams and managers.
* Manage in-house systems and databases e.g. CRM, SERS, ensuring any issues are promptly identified and resolved. Manage security, authorisations and other key administrator tasks.
* Supervise and support the development
Person Specification
* Degree or equivalent professionally relevant qualification
* Business Analysis or Project Management foundation level
* Minimum 3-4 years relevant work experience of working in a systems or data driven role
* Excellent IT skills, including all Microsoft Office applications with a focus on Microsoft Excel. Database/SQL experience preferable
* Experience of leading, delivering and/or implementing projects within an organisation
* Experience of leading and managing a team
* Knowledge of reporting software, such as Power BI and Power Query, database query tools such as SharperLight and Infor Q&A, financial reporting systems and CRM systems