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Perinatal Team Administrator/Secretary
The closing date is 02 September 2025
SouthWest Yorkshire Partnership NHS Foundation Trust is currently recruiting for anAdministrative Officer to work 18.75hrs as a job share working MondayTuesday and Wednesday morning to support the Perinatal Mental Health Team.
Theapplicant will be one of 3, admin support providing administrative supportto the Perinatal clinical team.
All employees of the Trust are strongly encouraged to befully vaccinated against COVID-19 to protect patients.
We are aware that an increasing number of applicants areusing AI technology to generate responses on NHS Job application forms. We stronglydiscourage this and will conduct a thorough screening process before selectingcandidates to progress to the next stage. If you are using AI to enhance yourapplication, please disclose this in your NHS Jobs application form.
At the time of advertising,this role does not meet the minimum requirements (salary threshold oroccupational requirements) set by UKVisas and Immigration to sponsor candidates to work in the UK. For this reason,unfortunately we are unable to sponsor anyone on a visa for this role at thismoment in time.
Main duties of the job
Weare looking for someone who has experience of working in a clinicaladministration role, where contact with services users is a key aspect of therole. Our administrative staff members are often the first point of contact forpeople who have been referred to the Perinatal Service, therefore thesuccessful applicant will need excellent communications skills demonstratingthe ability to help and guide service users in a warm and sensitive manner.Experience of working with service users who experience mental health issueswill be an advantage.
Weare looking for an administrator with an NVQ or RSA Level 3 qualification or beable to demonstrate competency at Level 3.
Theapplicant must have good organizational skills and be able to priorities theirown workload in order to meet deadlines, with a good attention to detail in anenvironment of competing demands.
Agood knowledge of Microsoft Office and Excel is essential.
Theapplicant must be able to work as part of a team and have good written andverbal communication skills.
Dutieswill be varied and will include using email, booking appointments, diarymanagement, using clinical systems and dealing with telephone calls. Goodcustomer service skills are essential.
Forany further information please contact Donna Davies/Kim Brearey on 01924 316009or Claire Lowe Service Manager 07825262303.
About us
Weare a specialist NHS Foundation Trust that provides community, mental healthand learning disability services for the people of Barnsley, Calderdale,Kirklees and Wakefield. We also provide low and medium secure services and arethe lead for the west Yorkshire secure provider collaborative.
Our mission isto help people reach their potential and live well in their communities, we do thisby providing high-quality care in the right place at the right time. We employstaff in both clinical and non-clinical services who work hard to make adifference to the lives of service users, families and carers.
We encourageand welcome applications from all protected characteristic groups, we valuediversity and want our workforce to be reflective of our communities.
Beinga foundation Trust means were accountable to ourmembers, who can have a say in how were run. Around 14,300 local people(including staff) are members of our Trust.
Joinus and you will be one of over 4,500 staff committed to supporting and improvingthe mental, physical and social needs of the thousands of people we meet andhelp each year.
Weare committedto safeguarding and promoting the welfare of children, young people andvulnerable adults and expects all colleagues and volunteers to share thiscommitment.
We do reserve to right to close vacancy before the advertised closing date if necessary, so please apply as soon as possible.
Job responsibilities
Thepost-holder will:
under the supervison/direction of the LineManager/Administrative Supervisor, within a delegated framework for agreedtasks and seeking support as and when necessary, provide a comprehensive,confidential, Secreterial/administrative service to clinical/support services,in an efficient and confidential manner.
provide services within well-establishedpolicies, procedures, protocols, guidelines, whilst acting within the requiredsphere of competences for the role at all times.
Demonstrate sound knowledge of theservice to enable the post holderto contribute and inform decision making within the service.
may work within clinical environments whereconflict resolution may be required.
act as principal point of contactfor users of the service eg,individuals from within/outside the Trust, serviceusers and members of the public etc.
work flexiblyto meet the needs of the service.
develop and maintain good working relationshipsby being, flexible, adaptable, polite, positive and empathetic, communicatingeffectively and informatively.
work with sensitivity and have agood understanding of the service provision and issues experienced by its users.
prioritise own tasks, exercising a degree of independence,initiative and judgement. Assess situations,identify and resolve potential problems within own skill set. Refer and seekguidance on issues outside of postholders level of competency or authorityto the Line Manager.
work withinwell-established departmental/Trust policies, procedures, protocols, guidelinesand established service delivery plans at all times.
use effective verbal/written communicationatall times,incorporating tact, empathy, consideration, courtesy and confidentiality.Adapt style of communication to respond to others user communication difficulties.
ensure the service experiencedis positiveand service user confidentiality is maintainedat all times. Treat usersof the service, colleagues etc, with respect, dignity, courtesyand in accordance with the Trusts Values.
For further job information, please see job description attached.
Person Specification
Physical Attributes
* A satisfactory sickness record over the previous 2 years (subject to the need to act with fairness and equality of opportunity, particularly where the sickness is related to a disability and/or pregnancy).
* Able to fulfil Occupational Health requirements for the post (with reasonable adjustments if necessary)
Qualifications
* Must be appropriate to the role::
* NVQ level 3 or RSA III or OCR III (or equivalent level of qualification in related subject eg business admin, typing/word processing, customer services)
* Or, be able to demonstrate competency at level 3.
* Willingness to undertake further study/development.
Personal Attributes
* Ability to be flexible to meet the demands of the post.
* Responsive attitude and approach
* Dress appropriately for the environment
* Ability to travel around the Trust as appropriate to role
Experience
* Copy /audio typing if applicable to role
* Note/minute taking
* In using email, maintaining and updating paper and electronic diaries, arranging meetings
* In using Microsoft Word and other Microsoft applications, e.g. Excel, Outlook, PowerPoint etc
* In working as an effective team member with minimum supervision
* In working in a busy environment with competing demands
* Understanding of the need to maintain strict confidentiality
* In using a degree of initiative
* in organising and prioritising own tasks in order to meet deadlines.
* In working in a caring environment
* In dealing with the public
* Of NHS software programme
Training
* Must be willing/able to undertake all appropriate Trust mandatory training requirements, and subsequent refresher training relevant to the area
* Must be willing/able to undergo job development and training and maintain skills
Special Knowledge and Skills
* Good written communication skills, with the ability to deal with and prepare routine written correspondence.
* Good verbal communication skills, with the ability to obtain information and pass on comprehensive and confidential messages
* In, decision-making and prioritisation
* Knowledge of Data Protection Act
* Customer care skills
* Good interpersonal skills
* Resilience to pressure and exposure to emotional, distressing situations
* Non-judgemental, empathetic manner
* Able to use observation skills to identify potential risks and act appropriately
* Demonstrates Trust Values
* Able to fulfil the requirements of the Trusts value based induction
* Knowledge of information governance
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
South West Yorkshire Partnership NHS Trust
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