Spa/ Beauty Therapist Location: Hoar Cross Hall, Staffordshire About Us: Set in the heart of Staffordshire, Hoar Cross Hall is a luxury spa resort that blends the grandeur of a stately home with the tranquillity of world-class spa facilities. Offering an unparalleled guest experience, our estate boasts exquisite dining venues, lush gardens, and state-of-the-art spa services. At Hoar Cross Hall, we pride ourselves on delivering exceptional service and creating unforgettable memories for our guests. Our commitment to excellence extends beyond our guest services—we treat our team like family and are dedicated to nurturing growth, skill development, and helping you achieve your career goals. We believe in creating a positive and inspiring work environment where everyone can thrive. The Role: Are you passionate about wellbeing and delivering exceptional spa treatments? At Hoar Cross Hall, we offer guests an unforgettable experience, combining relaxation with rejuvenation through our luxurious treatments. As a Spa/Beauty Therapist within our award-winning team, you will play a vital role in crafting a personalized, soothing experience for our guests. You’ll have the opportunity to perform a wide range of spa treatments, from massages to facials, using the latest techniques and premium products, all within a world-class spa setting. This is a fantastic opportunity to join a supportive and talented team, working with state-of-the-art facilities while developing your career in the beauty and wellness industry. Why Join Us Work in a stunning, historic estate that is committed to excellence in hospitality. Competitive rate of pay and potential for up to 20% commission on product sales (target-led). Complimentary use of leisure and spa facilities to enhance your wellbeing. Variety of free lunch options available daily. Discounted overnight stays and spa days, giving you the chance to experience the resort yourself. 30% discount on food and drink across our venues. Employer contribution to a workplace pension scheme. Excellent induction and training programme to ensure your growth and success. Access to exclusive Perkbox benefits and discounts. Free parking on-site for a hassle-free commute. Opportunities for professional development and career progression within a leading spa resort. Key Responsibilities: Perform a wide range of luxurious spa treatments including massages, facials, body treatments, and more. Deliver the highest quality treatments, ensuring exceptional guest satisfaction and a truly rejuvenating experience. Assess clients' needs and recommend the most suitable treatments tailored to their preferences. Achieve sales and treatment targets while maintaining the highest standards of guest service. Maintain therapy rooms to ensure they are always clean, comfortable, and inviting. Ensure strict adherence to Health & Safety guidelines to maintain a safe and hygienic working environment. Offer personalized post-treatment advice and recommend appropriate products for continued care. Stay updated with the latest spa industry trends and techniques to ensure guests receive the best treatments available. Collaborate with colleagues to foster a positive, welcoming, and professional atmosphere within the spa. Person Specification: Essentials: Level 3 Qualification in Beauty Therapy or equivalent. Excellent customer service and communication skills with the ability to engage guests and create a memorable experience. Ability to work flexible hours, including weekends and holidays to meet the needs of the business. Strong attention to detail and a commitment to maintaining a hygienic, tidy, and well-organized therapy space. Desirables: Proficiency in a wide variety of spa treatments and techniques. Previous experience working in a similar role within a high-end spa or resort environment. Familiarity with Voya and Elemis products is an advantage, but not essential. Further Information: Part-time and full-time opportunities available, with a minimum commitment of 16 hours per week. Requirement to work one weekend day per week. Rate of pay increases every 6 months for the first two years of service. Full flexibility is essential, as you will be expected to work as and when necessary to meet the needs of the team and the business. Join Our Team: At Hoar Cross Hall, we believe in creating a supportive, family-like atmosphere for both guests and employees. People say you can’t choose your family, but here, we choose YOU to be part of ours.