Your newpanyJoin a forward-thinking Operations Analytics team based in the heart of Southampton. This dynamic and collaborative environment is dedicated to leveraging data to drive strategic decisions and operational excellence. With a focus on the Servicing team, you'll have the opportunity to work across various functions and make a significant impact.
Your new role
As a Strategy Analyst, you will play a crucial role in shaping and optimising operational strategies. Your responsibilities will include:
1. Reporting and presenting on performance metrics, strategy impacts, and customer oues
2. Developing customer outreach strategies using behavioural and historical data
3. Identifying and mitigating risks through robust analytics
4. Building and maintaining dashboards and reports for operational insight
5. Supporting ad-hoc analysis and effectivelymunicating findings to non-technical stakeholders
What you'll need to succeedTo excel in this role, you should have:
6. Strong SQL or Python skills
7. An analytical mindset with solid data collection and modelling techniques
8. The ability to thrive in a fluid, collaborative environment
9. Full right to work in the UK (please note, sponsorship is not available)
What you'll get in returnIn return, you will benefit from:
10. A flexible, supportive environment where your insights directly shape strategy
11. A generous benefits package including private medical cover, bonus scheme, and enhanced holiday allowance
12. Opportunities to work across multiple operational areas and influence decision-making
13. A casual, collaborative culture with regular social events and volunteering opportunities
14. A central Southampton location with occasional travel to London