Who is DHL Global Forwarding?
DHL Global Forwarding (DGF) is part of the DHL Group. While the DHL Group employs more than 580,000 people globally, DGF has around 31,000 freight forwarding experts in more than 190 countries around the world, with around 1,000 of us based in the UK across 15 Sites. As the experts in Freight Forwarding since 1815, we are the global specialists in Air, Ocean and Rail Freight.
You name it, we've shipped it - from brown bears to aircraft engines, to lifesaving medicines and luxury cars We are also proud to partner with some of the well-known global sporting series, movie franchises and music tours.
Our people are at the heart of what we do, and we're committed to helping our Forwarders to realise their full potential, supported by our own development journey - Certified International Forwarder
(CIF).
Our Values
Every day we are guided by our values: Passion, Entrepreneurship, Excellence and Teamwork.
We are extremely passionate about our people and what we do, which is why DHL Global Forwarding is recognised as a Top Employer and a Great Place to Work, because we are specialists in providing Excellence, Simply Delivered.
In addition to our values, we promote an open and honest feedback culture based on Respect & Results, whereby our employees embrace diversity, equity, inclusion and belonging, while ensuring that we never compromise our integrity and compliance.
Role Overview
As a member of the Outbound Prime Product Logistics Team, you will play a vital role in supporting the Trade Lane Management Team to drive Transportation operational efficiencies & processes for Prime Products moving from EAME facilities to Dealers or end customers internationally. Integrated with orders management and planning processes, you will plan and execute international transportation shipments to reduce overall transit time and variability, in-transit inventory, and transportation cost.
Key Responsibilities:
* Daily execution of Ocean & Truck bookings from RTS (Ready to Ship) – Sail through Work In Progress (WIP) dashboards to ensure orders flow within defined Goal.
* Daily Execution of Transport Management Booking tool to automate bookings to our carriers.
* Collaborate daily with your Trade Lane Manager to provide feedback on impacted shipments.
* Daily communication with dealers to response to customer enquiries with 48 hrs.
* When necessary, raise Rate Request via Transport Management Systems in advance to ensure transport methods are in place prior to ready to ship.
* Data Management clean up to ensure visibility to our dealers with real time tracking information.
* Proactive forecasting to carriers via our internal Pre-Planning tool (SPP) to give carriers visibility in advance.
* Ongoing upkeep of Standard Operating Processes (SOP)
* Daily support to the TLMs
* Daily collaboration with internal Value Streams, Facilities, Freight Forwarders and Carriers
* Ensures that all interactions are compliant with DPDHL Code of Conduct and other compliance requirements e.g. anti-corruption
* Contribute to the First Choice continuous improvement program
Skills and Experience:
* Proficient in English
* Strong Analytical skills & problem-solving capabilities
* Strong communication & Knowledge exchange skills and ability to collaborate with Global teams
* Self-starter with an appetite for innovation.
* Appetite to learn and work outside your comfort zone
* Appetite to understand the flow of data between our Transportation Management Systems
* Ability to work in an evolving & dynamic environment.
* Prior experience in International transportation ie Ocean (Container/RORO), Road (Truck) and Air. Preferred but not essential.
* Strong Skills in Microsoft Office (Excel, Teams, Sharepoint, One Drive, Outlook. PowerPoint, Word)
* Good to have: Good Working Knowledge of Visio, Power Bi, Power Automate, Salesforce
Benefits:
* A competitive salary
* Generous holiday entitlement
* Pension scheme which includes life assurance
* Access to professional employee assistance and wellbeing programme
* A competitive package of voluntary benefits including retail, entertainment, gym membership, cycle to work scheme, contribution to eye care costs, and many more discounts
* Training and Development opportunities with a strong focus on internal promotion
Please note: Due to the nature of our business we are regulated by the CAA (Civil Aviation Authority), therefore it is compulsory for all applicants once offered employment to provide a full 5 year employment history. Additional to this we are required to carry out a Criminal Record Check.
What's Next?
If you would like to be considered for this position, then please apply via our careers website with a copy of your CV outlining your experience to date and suitability for the role.
DHLis the leading global brand in the logistics industry. Our DHL divisions offer an unrivalled portfolio of logistics services ranging from national and international parcel delivery, e-commerce shipping and fulfillment solutions, international express, road, air and ocean transport to industrial supply chain management. DHL connects people and businesses securely and reliably, enabling global sustainable trade flows.
Our culture is focused on personal commitment – to our customers, to each other, to our communities and to the environment. We reward excellent work and we nurture the talents of our employees. This enables you as an employee to develop your expertise and your career in different areas or divisions – and even in other countries.
We are committed to creating a workplace that ensures mutual respect and is focused on results. We hire talented people from all backgrounds – irrespective of gender, disability, nationality, ethnicity, social background, religion and beliefs, age or sexual orientation and identity. Diversity enriches our workplace, drives our success, and helps us deliver excellence.