Job Purpose
To perform a variety of duties in the coordination of scheduling service for clients whilst providing the highest quality of service to clients.
Why Join Us?
Home Instead is the biggest franchised Home Care companies in the UK. Our company has been operating in Northumberland for the past 8 years and has had success after success, we have maintained our Outstanding CQC rating and have had growth after growth due to the nature of our relationship led care and our fantastic team.
The Role
Understand and build effective and efficient schedules around our clients and Care Professionals.
Ensure schedules are prepared, considering travel time, holidays, training and last-minute cancellations.
Be responsive to changes in the schedule and liaise with relevant team members.
Match Care Professionals to new clients in conjunction with client services team and arrange introductions.
Ensure client schedules are matched to their needs, with the same Care Professional and the same times each week, where possible.
Develop excellent...