Join to apply for the Assistant Residence Manager role at Yugo.
Overview
Location: UK-Swansea
Residence: Crown Place, Swansea
Hours: 40 hours per week
Salary: £28,000 - £30,000
Responsibilities
* Use your upbeat, outgoing personality to lead, mentor and guide the team to ensure that the residence is running smoothly
* Follow up on all sales opportunities and ensure the property is at capacity through short term and long term lets
* Drive sales and marketing activities to ensure the residences are full and all marketing channels have been utilised to their full potential
* You have exceptionally high standards, and this is reflected in the overall presentation of the property, you will manage this through regular inspections and working with the facilities team
* Manage ‘the good’ and turn around the ‘not so good’ - meaning you will handle complaints and offer excellent customer service to your students
* Maintain and develop relationships with key players at the local universities, as well as internal and external suppliers
* Be a smooth operator and ensure the smooth running of the operational calendar and student lifecycle from arrival, departure, and summer turn around
* Be responsible for health and safety responsibilities as set out in Section 7 of the Health and Safety at Work Etc. Act 1974
Qualifications
* Relevant experience supporting the running of a residence within hotels, hospitality, or student accommodation
* Strong interpersonal and communication skills, including the ability to build and maintain quality relationships
* Passion to ensure that students have the best experience of their lives whilst living with us
* Demonstrates behaviours consistent with our values of integrity, commitment and energy
* Experience within a fast paced, target driven environment with strong focus on sales and marketing
Preferred
* A preferred qualification and/or willingness to undertake training for Carbon Literacy as our Pillars are a fundamental part of our brand.
Benefits
* Competitive salary with annual discretionary bonus
* 25 days annual leave
* Additional 'YuDay' which is a paid day off every year to spend as you wish to support your wellness journey
* Subsidised Health care & employee assistance program
* Cycle to work scheme
* Social events and more!
Min GBP £28,000.00/Yr.
Max GBP £30,000.00/Yr.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Education and Training
Industries
* Hospitality
Click apply now to submit your application.
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