The iconic Queens Hotel Cheltenham – is seeking an experienced and passionate Food & Beverage Supervisor to join our exceptional hospitality team. This is an exciting opportunity to develop your career within a luxury, hotel environment known for outstanding service and elegant dining experiences.
Your Role
As Food & Beverage Supervisor, you will support the F&B manager in delivering seamless service across our restaurant, bar, lounge, events and room service operations. You will lead by example on the floor, inspiring your team to provide warm, attentive and memorable service for every guest.
Key Responsibilities
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Supervise day-to-day F&B operations to ensure exceptional service standards
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Lead, motivate and train team members
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Support rotas, stock control and cash handling procedures
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Ensure full compliance with food safety, health & safety and licensing legislation
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Handle guest feedback professionally and proactively
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Assist with onboarding and developing new starters
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Maintain immaculate presentation standards across all outlets
About You
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Previous experience as a Supervisor or Senior Team Leader in hospitality
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Strong knowledge of food and beverage service
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Confident communicator with a hands-on leadership style
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Passionate about delivering outstanding guest experiences
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Flexible to work shifts including evenings, weekends and holidays
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Excellent attention to detail and organisational skills
What We Offer
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Competitive salary plus tronc (service charge)
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Free meals on duty
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Ongoing training and development with genuine career progression
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A supportive, professional and friendly working environment
Ready to Take the Next Step?
If you are passionate about hospitality and ready to grow your career in a luxury hotel environment, we would love to hear from you.