We're not in the shipping business; we're in the information business" -Peter Rose, Expeditors Founder Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. 15,000 trained professionals 250 locations worldwide Fortune 500 Globally unified systems Ensure smooth and timely freight process flow Ensure accurate and timely data entry into our operational system Track and Trace Air Export Files and reporting Ensure arrival notices are communicated to overseas and customers Ensure accurate and timely client and vendors billing. Interact with our customers in arranging their international shipments, meeting customer service standards. Contribute to maintain good relationships with suppliers (Airline carriers, trucking companies and others involved). Meet compliance at all times to regulations internal and external in accordance with government regulations. Understand department process flow, and looking for best practices to improve operational efficiency and productivity Ensure all customers standard operating procedures in place and updated in the DLSOPs Meet KPI standards in accordance with the Company's procedures Overseas communications, timely responses to emails and requests (internal and external) Escalation of problems to Management when necessary. IATA Certification (preferred) Experience in a similar role preferred but not essential 23 Days holiday Private Medical Insurance Dental and Optical cover Employee Stock Purchase Plan Training and Personnel Development Program EAP All your information will be kept confidential according to GDPR guidelines.