When you join Amazon as an Area/Shift Manager, you’ll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands-on role, you’ll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team’s approach to drive productivity, you’ll also work closely with your colleagues to address challenges, which means no two days will be the same.
Key job responsibilities:
* Promote a culture of safety and wellbeing
* Analyse and implement corrective actions to make sure quality and productivity are at consistently high levels, and business objectives are met across all shifts
* Support and lead a team and handle administrative work alongside building and supporting a strong team culture
* Analyse performance and suggest process improvements to optimise work and improve customer service
* Collaborate with other managers to standardise shift processes
A day in the life: You’ll work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site. You’ll also monitor and maintain process efficiency. Your days will always include prioritising routine team management and daily operational tasks, alongside other tasks like individual escalations, process improvement work and wide-scale operational contingency planning.
About the team: Customer Fulfilment, or CF, is where it all started for Amazon. CF has scaled up from a humble team of booksellers to a sophisticated global team which handles more than 1.5 million orders every day. The team is the foundation of our business and its efforts have helped us diversify across new regions and services.
Basic Qualifications
Requirements:
* University degree (Bachelor's or Master's degree), completed before start date
* Advanced proficiency in written and verbal English and local language
* Relevant experience in performing data analysis
Preferred Qualifications
Preferred:
* Currently enrolled in or recently graduated with a Bachelor’s or Master’s degree in Supply Chain, Business/Management, Engineering or another related field.
* Experience of communicating with a wide range of stakeholders, including your peers and leadership
* Experience in a logistical working environment
* Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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