Overview
Why Charlie Health?
Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but barriers to care persist. Charlie Health aims to change that by delivering personalized, virtual behavioral health treatment rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. As a rapidly growing organization, we’re expanding to reach more communities and redefine behavioral health treatment. If you’re ready to drive lasting change and help more people access the care they deserve, we’d love to meet you.
About the Role
Charlie Health is one of the fastest-growing startups in healthcare, working to connect people everywhere to life-saving mental health treatment. Our Outreach team members are the lifeblood of the business, knowing our product, partners, and patients deeply. In this role, you’ll join a team of professionals dedicated to our mission, build relationships with clinical partners in your local community, and provide resources to thousands of people struggling with mental health. You will champion Charlie Health and ensure that every patient, parent, and provider can access our programs. This work is challenging, but we set high standards because every decision we make impacts our communities. You’ll have significant responsibility while collaborating with ambitious coworkers, with opportunities to excel and grow. We offer competitive benefits to support your personal and professional well-being. At Charlie Health, we lead with our “why” and connect with our purpose every day.
Responsibilities
* Develop and operationalize GTM strategy for efficient new market penetration
* Create, build, and manage relationships with referral sources across priority markets
* Go in the field 4 - 5 days/week to lead meetings with patients, parents, and providers to uncover needs, address barriers to treatment, and cement community partnerships
* Design strategies to better support and engage referral partners across different channels
* Deepen Charlie Health’s penetration across existing partnerships
* Attend and lead various educational meetings, marketing presentations, and networking events both in person and via conference call
* Synthesize and share market feedback from partners, patients, and stakeholders to inform go-forward marketing and product strategies
* Work closely with internal partners including marketing, product, client success, and legal to deliver on GTM goals
Requirements
* Must be based in the Greater Cleveland, OH area
* Must be fluent in English
* You have 1-4 years proven sales experience - owning & overachieving KPIs is a plus
* Experience working with or selling to healthcare organizations a plus
* Ability to travel locally with reliable transportation & valid drivers license (within ~1 hour driving distance) 4-5 days/week for meetings with potential referral partners
* Ability to energize, advise & persuade senior corporate personnel
* Strong interpersonal, relationship-building and listening skills, with a natural, consultative style
* Strong project management skills, with a demonstrable ability to corral and manage details in a fast-paced, fluid environment
* Experience with Microsoft Office, Salesforce & Zoom is a plus
Benefits
Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here.
Additional Information
The total target base compensation for this role will be between $65,000 and $80,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. Pay will be determined on an individualized basis and may be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. #LI-HYBRID
Our Values
* Connection: Care deeply & inspire hope.
* Congruence: Stay curious & heed the evidence.
* Commitment: Act with urgency & don’t give up.
Please do not call our public clinical admissions line in regard to this or any other job posting.
Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, go directly to our Careers Page: https://www.charliehealth.com/careers/current-openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process. We will not ask for personal banking information until you have signed an offer and onboarding paperwork. Communications will come from @charliehealth.com email addresses. Legitimate emails will not originate from gmail.com, yahoo.com, or other commercial services.
Recruiting agencies, please do not submit unsolicited referrals. We have a roster of partner agencies and will not pay fees for unsolicited referrals.
Equal Opportunity Employer: Charlie Health values diversity and inclusion. Applicants are evaluated based on qualifications for the role without regard to disability or need for accommodation.
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