Your mission JOB TITLE: Network Maintenance Manager JOB LOCATION: NI TERMS: Permanent, full time THE JOB We are looking for a Network Maintenance Manager to take the lead in ensuring the Network Maintenance department is resourced and prepared to respond maintenance activities on the telecoms network. This is a hands-on position with high level of competency required. The candidate will be expected to hold a high level of ownership for their area of responsibility and will include weekend work on a rota basis. Your profile WHAT WILL YOU BE DOING? Managing the Network Maintenance team, ensuring achievement of KPIs, management of staff, training and any employee related issues Upskill all levels of the team, promoting high performance teams, identifying training gaps and mentoring team members Developing a team and processes to maximise effectiveness and efficiency of labour, ensuring Network Maintenance work is prioritised, responded to and dealt with in line with SLAs Ensure all necessary cross-functional resources are identified and ensure that all resources understand their roles and accept their responsibilities Managing the standby callout rota and ensuring appropriate resources are made available at all times Attend fault location and complete any make safe/survey actions when required. Identify fault, cause of fault and works required to restore service and record details of damage identified. Programme and planning of works outside of Network Maintenance to assist other departments Oversee completion of works to specifications and to PIA standards, attending site where required Using appropriate systems, tools and techniques, establish and manage an effective reporting structure to measure and track performance Ensure data is captured accurately and financial information is provided to appropriate departments Liaising with management and providing reports on Network Maintenance works and any issues Liaising with the network owner, ensuring deadlines are met, within budget and works up to standard Ensure relevant Health & Safety standards are followed and achieved, including but not limited to SSRAs, Street works, audits, inspections, investigations etc. Development of team resulting in streamlining processes as required on network Attend all required meetings with both network owner and sub-contractors and third parties Manage risk register in line with delivery programme and documentation of possible delays Assess, review, and mitigate commercial & contractual risks Monitor work production outputs closely with regular dialogue with the commercial dept. WHAT WILL YOU BRING? The ideal person will have a proven track record of managing reactive maintenance, people and resources to achieve client expectations in a pressurised environment. 2+ years' experience in a management role Significant experience reactive maintenance management Technically aware and ability to learn, understand and converse with technical terminology Significant experience of cabling and/or testing and splicing on a Fibre network, with the ability to provide sound technical advice Proven track record of delivering to time, cost and quality Well-developed planning and organisational skills including schedule management Outstanding communication and inter-personal skills Effective negotiation skills High-level of IT literacy including experience of using Microsoft Office, including Word and Excel Experience of using GIS / Network mapping systems Full UK driving licence Ability to attend site when required, including out of hours ABOUT US Viberoptix, part of the Fibrus Group of companies, deliver specialised fibre network build solutions from design, civils activities, cabling and splicing. Our team of experienced and certified engineers are leaders in their field providing excellence in every aspect of the fibre network construction. HOW TO APPLY To apply to join Viberoptix, please do so online and our recruitment team will be in contact with you once we've had a chance to have a look at your application. We wish you the best of luck and thank you for your interest in #Viberoptix. At Viberoptix, we recognise the positive value of diversity, promote equality and challenge unfair discrimination. We are an equal opportunities employer and always aim to recruit the person who is most suited to the job, welcoming people of all backgrounds. We particularly encourage applications from women, under-represented genders, individuals with disabilities, and under-represented ethnicities. We're happy to discuss flexible working - there is no obligation to raise this at the application stage but if you wish to do so, you are welcome to. All offers of employment with Fibrus will be subject to the satisfactory completion of pre-employment checks which may include all or some of the following: references, right to work, criminal record history, professional qualifications. Fibrus Limited, Fibrus ISP, Hyperfast and Viberoptix, belong to the Infracapital group of companies. We will retain your information, for the purposes of recruitment, for a period of up to 12 months. We may also share your information with our partner organisations for the purposes of recruitment. Please email if you do not wish us to retain your information or do not wish for us to share your information. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
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