Lewisham and Greenwich NHS Trust, (LGT), is a community-focused provider of local and acute care, delivering high-quality services to over one million people living across the London boroughs of Lewisham, Greenwich, and Bexley. We provide whole-life care and are here to support our communities to live healthier lives as well as taking care of them when they need us the most.
Employing almost 7,500 colleagues, affectionately known as Team LGT, we provide services at Queen Elizabeth Hospital in Woolwich, University Hospital Lewisham, and at over a dozen community settings in Lewisham. We also provide some services at Queen Mary’s Hospital in Sidcup.
We have recently launched our new vision and values to mark the LGT10 – the tenth anniversary of our Trust forming in 2013. Our trust vision is to be exceptional. In the quality of our patient care; our support for colleagues; and in the difference we make through our partnerships and in our communities.
To achieve this we value Respect, Compassion, and Inclusion; Being accountable over staying comfortable; Listening over always knowing best; and Succeeding together over achieving alone.
Our hospitals and community sites provide a wide range of inpatient and outpatient services, as well as emergency and planned care. The Trust is rated as “good” or “outstanding” in over three-quarters of the services inspected by the Care Quality Commission.
Every year our work includes performing 10,000 procedures in our theatres; bringing seven and a half thousand new lives into the world; carrying out 570,000 visits to patients in their homes or communities and providing emergency care for more than 300,000 patients arriving in our busy Urgent and Emergency Departments.
LGT is a centre for the education and training of medical students enrolled with King’s College London’s GKT School of Medical Education. We are a training centre for nurses, midwives and allied health professionals. We are pioneering new roles that will support the changing needs of our patients and are one of the largest employers of physician associates in the country.
We are committed to working with our partners to deliver the best outcomes for our local communities. This means playing an active role in the South East London Integrated Care System (ICS), and in formal partnerships including the South East London Acute Provider Collaborative, provider partnerships with our local mental health trusts and borough-based boards of the ICS in Bexley, Greenwich and Lewisham.
We are looking for an enthusiastic individual to join the Workforce Information team and support the delivery of an effective, high quality workforce information service.
We will be looking to you to assist with the smooth administration of the office to ensure HR systems and employee files hold accurate and up to date information, employees hold the appropriate professional registration for their role and salaries are paid correctly and on time.
Main duties of the job
The successful candidate will also have excellent organisation skills, meticulous attention to detail, good keyboard/data entry skills, working knowledge of computer systems and the ability to work under pressure and meet deadlines. Confidentiality is also essential, as you will be dealing with highly sensitive information.
Knowledge of ESR, Microsoft Excel and Microsoft Outlook combined with Human Resources experience would be an advantage.
Working for our organisation
Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:
1. Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
2. Widening access (anchor institution) and employability
3. Improving the experience of staff with disability
4. Improving the EDI literacy and confidence of trust staff through training and development
5. Making equalities mainstream
Detailed job description and main responsibilities
We will be looking to you to assist with the smooth administration of the office to ensure HR systems and employee files hold accurate and up to date information, employees hold the appropriate professional registration for their role and salaries are paid correctly and on time.
As the first point of contact within the team, you will need excellent customer service and communication skills. You will be liaising with Trust staff and managers and working closely with HR Business Partners, Recruitment, Temporary Staffing Finance and SBS Payroll.
Person specification
Essential criteria
6. Understanding of Integrated HR/Payroll Systems
7. Understanding Agenda for Change Terms and Conditions of employment
8. Word and Excel skills
9. Excellent numeracy and literacy skills
10. Fast and accurate keyboard/data entry skills
11. Meticulous attention to detail
12. Good organisational and prioritising skills
13. Ability to communicate effectively at all levels
Desirable criteria
14. Knowledge of ESR
15. Intermediate in use of Word, Excel.
16. Knowledge of MS Visio
17. Knowledge of Agenda for Change Terms & Conditions of employment
18. Knowledge of Identity Check Standards
Qualifications
Essential criteria
19. Education to GCSE Level standard or equivalent knowledge gained through experience
Desirable criteria
20. NVQ in Administration
Experience
Essential criteria
21. Experience working with computers
22. Experience working with HR/Payroll Systems
23. Previous NHS / Human Resources experience
24. Experience working as part of a team in a busy office environment
25. Customer care experience
We reserve the right to close the post before the stated closing date, please apply early. We do not contact applicants with the outcome of the shortlisting. If you have been shortlisted, you will receive an invite to an assessment day or interview.
As a local employer and anchor institution we work closely with our community to recruit locally and we welcome applications from the widest variety of people to ensure our workforce are reflective of the local communities which we serve. We encourage all suitable candidates to apply including if you are Black, Asian or other ethnic minorities, live with a disability (visible or not) or are LGBT+. We have a number of active staff networks including Disability, LGBT+, Multicultural Inclusion and Women’s staff networks to bring staff together and celebrate diversity across our whole workforce.
Please note, not all roles will meet the criteria for a skilled worker visa.