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Information officer

Milton Keynes
Network Rail
Information officer
€29,000 a year
Posted: 12h ago
Offer description

Who We Are

At Network Rail, we are dedicated to keeping passengers and freight moving safely and efficiently across the country. Our people are at the heart of what we do, and every role is vital in building a better, more connected railway.


Vacancy Details

Duration: Fixed-term employment for 12 months with potential to extend to permanent.

Salary: £29,000 circa.


Benefits

* Flexible/hybrid working arrangements considered
* Generous annual leave (28 days plus statutory days), with the option to buy/sell days
* Discounts at stations with your Network Rail pass
* Defined benefit pension scheme
* 75% subsidy on train tickets
* Interest‑free travel loan for train and car park season tickets
* Volunteer leave to make a positive impact


About The Team

We are a busy team of ten people. The team manager leads a group of Information Officers, Request Handling Information Rights Specialists, and Compliance and Appeals Information Rights Specialists.


About The Role

As an Information Officer you will manage a busy workload of 20 to 25 FOIA and EIR cases at any time, covering commercial, security, legal, data protection, political, and other issues. You will apply the Freedom of Information Act 2000, the Environmental Information Regulations 2004, GDPR, and related legislation to decide whether information should be released, meet legal obligations, and communicate with a diverse range of stakeholders.

Your daily tasks include managing your case load, identifying and solving problems, making nuanced decisions, communicating clearly with stakeholders, influencing relationships, and maintaining high levels of organisation and attention to detail.


Essential Criteria

* Demonstrable ability to identify and solve problems, and to make decisions
* Analytical thinking, quick absorption of technical detail
* Proven oral and written communication skills
* Influencing and stakeholder management skills
* High level of organisational skills and attention to detail
* Teamwork and ability to build positive relationships


Desirable Criteria

* Paralegal or legal background
* Degree in a relevant subject or equivalent
* Working knowledge of FOIA, EIR, and data protection acts and principles of good information management
* Willingness to undertake formal FOI training
* IT literacy and experience using various information management systems
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