We are retail. We specialise in providing in-store retail IT systems, services, solutions, project management & support platforms. With over 25 years of experience, we work with some of the biggest household brand names on the high street in the fashion & hospitality sectors, building close working long-standing partnerships built on trust, expertise, and a mindset to getting the job done. Our mission is simple: to provide our clients with truly integrated IT solutions that make a real difference to their business, fostering long-standing relationships to understand their needs. We are not a huge corporate company that may treat clients as an account number, nor are we a small one-man band offering cheap services. What KFP offers is a perfect blend of experience, structure, and a practical approach to deliver the professional service our clients expect.
The role offers long-term security and the opportunity to progress into a permanent position.
* Staging and configuring a variety of retail hardware including workstations, servers, printers, networks, and vendor-specific hardware and software.
* Building system databases with customer information.
* Repairing equipment when required.
* Logging all support desk interactions in our ticketing system.
* Escalating problems to other departments as needed.
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
The working hours are Monday - Friday, 8.00am - 5.00pm.
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