Who: Leicester Hospitals Charity
Title: Fundraising Data Insights Manager
Salary: £31,049 - £37,796
Location: Your primary base will be Leicester General Hospital; however, travel between UHL's hospital sites will be required. This role will primarily be based at LHC main office. Flexible working flexible working patterns can be negotiated.
Hours: Full time (37.5hrs)
About us:
Leicester Hospitals Charity is here to make a real and lasting difference for patients, families and staff across Leicester, Leicestershire and Rutland. As the official charity for University Hospitals of Leicester NHS Trust we help fund projects that improve patient experience, support staff wellbeing and enhance the environments within our three hospitals and seven community sites.
We focus on what matters most for our community and align with the Trusts strategic priorities. From transforming clinical spaces, supporting pioneering research and innovation, to the small but impactful projects that seek to improve comfort and bring a smile, our aim is simple: to help our hospitals go further for the people who rely on them every day.
Key responsibilities of the role to include:
* Manage the process of uploading timely and accurate data, so that all supporter transactions, preferences, contact details and other d a t an are continually u p d a t e d and always accurate.
* Continually assess the data needs of the Charity team and work to identify improvements to processes that exploit opportunities for simplification and automation, reducing the need for manual intervention as much as possible.
* As part of the Supporter Engagement Team lead on the implementation and ad hoc updating of database records as required.
* Working with fundraising colleagues manage the process of selections and extracts in support of all fundraising activity. This includes agreeing the data brief with colleagues, providing data counts, providing data file for validation (including data coding), output and upload of communications histories on to database.
* Proactively work with the wider charity team to create, modify and run agreed weekly/monthly reports providing insight from the databases about the success of their activity and suggest improvements.
Person specification to include:
* Experience working with databases. In particular, importing and exporting large data sets to a CRM (ideally a fundraising CRM) including cleaning and deduping.
* Experience of manipulating and analysing data using large data sets (ideally in a fundraising environment).
* Be able to demonstrate where data insight experience has led to improvements in campaigns and achievement of financial targets.
* Good communication and interpersonal skills able to communicate accurately and effectively across a multi-disciplinary team (both verbal and written).
* An appetite for problem solving with experience of identifying and implementing improvements.
* High level of numeracy, accuracy and attention to detail. With the ability to collate, analyse and present accurate data.
Deadline for applications: 9th Jan
PSR interviews: 12th - 14th Jan
Client interviews: 22nd Jan
For a copy of the job pack please apply via this site.