Benefits
* Competitive base salary with commission/bonus structure
* Ongoing training and development
* Opportunities for career progression
* Free on-site parking
As part of our continued focus on strengthening commercial performance, we are investing in an Internal Sales Executive role to support the growth and development of our customer base.
This role has been created to work closely with our Sales Managers to ensure we maximise every opportunity across the market. The position will play an important role in proactively developing new opportunities, re‑engaging inactive or churned customers, and growing smaller accounts that may not receive regular field coverage.
By maintaining regular contact with customers, following up on enquiries and quotations, and identifying opportunities to recover lost volume, the Internal Sales Executive will help ensure we remain close to our customers, responsive to their needs, and proactive in driving sales growth.
The role will also support the wider sales organisation by helping to build a pipeline, strengthen customer relationships, and create additional opportunities for the external sales team to progress and convert.
Ultimately, this position exists to ensure we continue to protect our existing business, recover lost opportunities, and drive sustainable growth across the UK market.
Role Description
We are seeking a motivated and commercially focused Internal Sales Executive to join our sales team. This is a newly created role designed to support the Sales Managers by proactively generating opportunities, re‑engaging lapsed customers, and developing smaller accounts within the customer base.
The successful candidate will play a key role in driving sales activity from the office, identifying new opportunities, nurturing customer relationships, and ensuring strong follow‑up on enquiries and quotations. This is a highly proactive role, focused on building pipeline, recovering lost business, and supporting revenue growth through consistent customer engagement via telephone and email.
What are you going to do
* Proactively generate sales opportunities through outbound calls, emails, and follow‑ups with prospective and existing customers.
* Re‑engage churned or inactive customers to recover lost business and rebuild relationships.
* Manage and develop smaller customer accounts, identifying opportunities to grow volume and strengthen partnerships.
* Work closely with Sales Managers to support key accounts, identify opportunities, and progress commercial discussions.
* Respond to customer enquiries and provide accurate information on products, applications, pricing and lead times.
* Prepare and follow up on quotations, proposals and commercial offers, ensuring opportunities are actively progressed.
* Maintain accurate records of all customer interactions, opportunities and activities within the CRM system.
* Monitor market activity, customer trends and competitor movements to identify potential opportunities.
* Support the wider sales team by ensuring excellent customer service, responsiveness and communication.
* Contribute to the delivery of monthly and quarterly sales targets through proactive pipeline development and opportunity management.
Qualifications
* Proven experience in a sales, telesales or customer‑facing commercial role, ideally within a B2B environment.
* Strong communication skills with the ability to build rapport and influence customers over the phone and via email.
* Commercial mindset with a proactive approach to identifying and developing opportunities.
* Self‑motivated and driven, with a clear focus on achieving targets and delivering results.
* Strong organisational skills with the ability to manage multiple opportunities and follow‑ups effectively.
* Experience using CRM systems (e.g., Salesforce or ACT) and Microsoft Office.
* Working knowledge of Sage or similar ERP systems would be advantageous.
* A positive team player who enjoys working collaboratively within a fast‑paced commercial environment.
Person Specification
* Experience working within B2B manufacturing, packaging or industrial sectors would be beneficial.
* Background in telesales, internal sales or account management is required.
* A qualification in business, sales or marketing would be desirable but not essential.
The job description is not exhaustive. From time to time, you may be required to perform other duties and responsibilities which are not included in the above description, but are within your capabilities, and where necessary, training will be given.
Our offer
As an Internal Sales Executive at Solidus, we offer you a challenging position within a dynamic and ambitious international organisation that is constantly changing. We offer you an attractive benefits package and a pleasant working environment in which you work together with enthusiastic and driven colleagues. The organisation has a very flat hierarchy and short decision‑making paths. You will have direct communication with UKBU and sales directors, BU managers, Vendors & Suppliers, Operational & Commercial Supply Chain Colleagues – all levels and Colleagues across the UK business unit as required on a project‑by‑project basis.
We are Solidus. Involved with our environment since 1870. With pride in our history, we make circular packaging and sustainable solid board solutions for customers all over the world. In the past from straw, now from recycled paper. Here you get the possibilities. To learn, to develop, to make a difference. We do this with 1200 colleagues throughout Europe. With the passion for technology and driven by progress. Together we contribute to less waste and a cleaner world. An international player and still always close by. Full of innovation, full of new ideas, full of opportunities for everyone. So whatever your talent or ambition is, grow the way you want. Let’s grow together!
Does the position appeal to you and do you want to contribute to the success of Solidus? Then we would like to hear from you. To apply please contact our recruiter Laura Dyson, mobile number: 07958222577 or send a cover letter and CV to laura.dyson@solidus.com
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