Job Role: Property Transfer Administrator
Location: New Milton
Hours: 35 hours per week, Monday to Friday
The Job role
At Innovus we are committed to delivering market leading solutions and professional services and as a Property Transfer Administrator, you will be contributing to our vision to be recognised as the market leading provider of services to the UK’s property sector.
We are proud to employ highly skilled, experienced and innovative people who deliver business expertise and service across the property industry.
Main Purpose of Job
All administrative tasks related to providing Remortgage and Resales packs to solicitors for managed properties, working out of our New Milton Centre of Excellence.
Position in Organisation
This role reports to a Property Transfer Team Leader.
Main Responsibilities
* Communicate professionally with customers, solicitors and clients over the telephone and via email.
* Use Microsoft Office proficiently, particularly Word and Outlook.
* Use multiple database systems to update records.
* Awareness of importance of data privacy expectations.
* Ensure that all requirements are obtained in full before moving a case onto the next stage.
* With training, learn to prepare documents as part of the conveyancing process.
* Work effectively as part of a team in person or using technology.
* Liaise with different departments to ensure that up to date information is stored on our systems, provided to our customers and to their legal representatives.
* Work towards achieving the Property Transfer Department’s KPIs.
Skills and Experience
* Be Customer Centric and passionate about being able to effectively support customers.
* A high degree of organisation and excellent communication skills are essential.
* Attention to detail is important in conjunction with excellent spelling, punctuation and grammar.
* Motivated to work to deadlines as part a team, whilst problem solving with a positive attitude.
* Able to work at pace using a computer, without it affecting your accuracy.
* Be keen to learn new processes and happy to ask for support when needed.
* Multitasking does not phase you and you can adapt your task list each to match the business’ needs.
* Experience of working in a legal, secretarial, or property management environment may be considered an advantage but not essential.
What We Offer
* Comprehensive new colleague support
* Online learning platform
* Leadership & management development programmes
* Bespoke training courses
* Promoting from within
* Continuous professional development
* Wellbeing support & a healthy work life balance
* Recognition scheme
* Social events
* Bonus & pension scheme
* Career progression opportunities
Diversity and Inclusion
At Innovus, we’re committed to building a diverse and inclusive workforce and recruit based on merit. We welcome applications from everyone, including those interested in job share opportunities.
As an inclusive employer, we provide equal employment opportunities to all qualified candidates. If you have any accessibility requirements or need adjustments at any stage of the recruitment and selection process, please contact our team, we are happy to support you.
Please note that, due to the nature of our sector, all roles are subject to an Enhanced DBS check.
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