2nd Line Support Engineer
£30000 GBP
Bonus
Onsite WORKING
Location:
Fareham, Portsmouth, South East - United Kingdom
Type:
Permanent
2nd Line Support Engineer
Location: Fareham (On-Site, Monday to Friday)
Salary: £30,000
Security Clearance: SC required
The Opportunity:
A fantastic opportunity has arisen for an enthusiastic and motivated 2nd Line Support Engineer to join a growing IT support team based on-site in Fareham, providing service desk and infrastructure support for a major defence education facility.
Key Responsibilities of a 2nd Line Support Engineer:
Respond to and resolve Service Desk tickets in line with SLAs and internal procedures
Provide support for Windows 10, Windows Server 2016/2019, and core Microsoft technologies
Support and troubleshoot issues relating to Active Directory, Group Policy, and SCCM
Work with Hyper-V and/or VMware to support virtualised infrastructure
Assist in deploying, imaging, and maintaining end-user devices and software
Contribute to documentation, process improvements, and project-based technical work
Uphold security protocols and follow relevant policies related to access and configuration
Skills and Experience required:
Solid experience with or understanding of:
Windows 10 desktop support
Windows Server environments
SCCM or similar imaging/deployment tools
Active Directory & Group Policy
VMware and/or Hyper-V
Excellent customer service and communication skills
Willingness to learn and grow technical capabilities
Strong documentation and troubleshooting approach
Driving licence required due to occasional travel to nearby sites
What's on Offer:
Salary - £30,000
Up to 5% performance bonus
SC clearance sponsorship available
Access to certifications and skill-up tools (e.g. Udemy)
Excellent progression path within a structured technical team
26 days annual leave + bank holidays
Private medical insurance
Double-matched pension scheme (5% employee / 10% employer)
For more information, please apply below or contact me directly.
Reference: AMC/SCA/SLS
2nd Line Support Engineer
Reference:
AMC/SCA/SLS
Postcode:
PO13
#shca
TPBN1_UKTJ