Overview
Time Systems Administrator (6m FTC) at CooperVision – Hybrid working, Brunel Way. Department: Finance. Working hours: Monday to Friday 8:30-16:30 (37.5 hours per week). Location: Brunel Way. Contract Type: 6 Month FTC.
A brighter future awaits you. CooperVision is a leading manufacturer of soft contact lenses with a global presence and a focus on solving vision challenges.
Job summary – What to expect
As the Time Administrator, you will provide accurate and timely first-tier support for managers, HR and Payroll using the UKG WFM time and attendance system. You will own and be accountable for resolving customer issues within established service levels. The Time Administrator acts as a conduit between the business and technical support teams, ensuring accurate time tracking and compliance with company policies.
Responsibilities
* Resolve system issues directly or escalate integration failures to the technical support team by raising ServiceNow tickets when necessary.
* Support employees, managers and HR on queries related to system functionality, processes and data in accordance with agreed processes and SLAs.
* Coordinate system and data issues with local HR and management teams across different countries.
* Review and resolve timecard exception escalations by managers in the UKG system.
* Approve timecards and time-off requests according to company policies.
* Manage employee schedules within the UKG system and ensure alignment with business needs and pay policies.
* Follow a centralised process to store and document actions taken in UKG WFM for audit purposes (accrual resets and historical corrections).
* Run data views and reports from the UKG system as needed.
* Conduct monthly proactive audits to ensure timecards are accurate and that overtime and time off are approved prior to payroll cut-off dates.
* Participate in UKG system testing and training during project phases and post go-live upgrades.
* Provide guidance and training for new users and refresher training as needed.
Qualifications
* Experience with UKG time and attendance systems or similar workforce management platforms.
* MS Office skills including Word, Excel, Teams, PowerPoint and Outlook.
* Strong understanding of time tracking systems and payroll processes.
* Excellent problem-solving and analytical skills.
* Effective communication with managers, HR and payroll teams.
* Detail-oriented with strong organizational skills.
* Ability to handle confidential employee information with discretion.
What we offer
* Competitive compensation with a comprehensive benefits package.
* 25 days holiday; company sick pay; pension scheme; private medical insurance; healthcare cover; life assurance.
* Flexible working; discounted gym memberships; extensive learning and development opportunities; access to wellness platform; free eye tests; discounted contact lens scheme and more.
We are committed to our employees’ personal and professional development and offer extensive training to support career growth.
Equal opportunity
All suitably qualified applicants will receive equal consideration and opportunities from CooperVision.
#J-18808-Ljbffr