Overview
Senior Content Executive at Commify, Nottingham, United Kingdom. This role involves driving the creation and delivery of compelling technical content across multiple channels for diverse audiences, partnering with Product Marketing, Product Management, and wider Commercial Teams to support lead generation and customer acquisition. The role aims to influence Commify’s journey to become the leading UCaaS/CPaaS provider for SMEs and local enterprises.
Responsibilities
* Content Strategy & Development
o Develop comprehensive content strategies aligned with product roadmaps and go-to-market initiatives for CPaaS/UCaaS propositions
o Create original, authoritative content that translates complex technical concepts into accessible, commercially-focused narratives
o Collaborate with product management, product marketing, engineering, and commercial teams to identify content opportunities that support lead generation and customer acquisition
* Multi-Channel Content Production
o Produce high-quality content across diverse formats including website, whitepapers, case studies, blog posts, technical guides, webinar scripts, and video content
o Adapt and repurpose technical source material for different audience segments, channels, and stages of the customer journey
o Ensure consistent brand voice and messaging across all technical communications while maintaining technical accuracy
* Developer Relations & Technical Community Engagement
o Create developer-focused content, including API documentation, integration guides, and technical tutorials
o Develop content that directly supports developer integration and adoption
o Engage with relevant communities through thought-leadership content, supporting Commify to demonstrate its expertise and its ability to solve customer problems
* Channel Content Development
o Support the enhancement and growth of our Partner Reseller Programmes globally through effective content and messaging
o Create channel partner enablement materials that support indirect sales efforts
* Content Performance & Optimisation
o Monitor content performance metrics across channels, analysing engagement and conversion data
o Continuously optimise content based on audience feedback, performance insights, and market trends
o Maintain content calendar and workflow processes to ensure consistent delivery and quality standards
Qualifications
* Bachelor's degree in marketing, business, communications, media or relevant field
* 4+ years of relevant experience in content marketing or content development
* Strong track record of creating content to deliver against ambitious commercial goals
* Ability to articulate complex technical concepts clearly and concisely to technical and non-technical audiences
* Experience of owning key projects (or key aspects of a major project)
* Passion for content creation, with demonstrable experience of self-generating compelling content that resonates - ideally in UCaaS/CPaaS, SaaS, or broader B2B technology space
* Excellent communication, interpersonal, and project management skills
* Familiarity with, or desire to learn, search engine optimisation strategies - including understanding of how search algorithms impact content visibility
* Understanding of various messaging channels related to CPaaS/UCaaS is highly desirable (SMS, WhatsApp, RCS, Email); as is experience of creating content and tools for the Developer audience
* Self-starter with the ability to thrive in a fast-paced, dynamic environment
* Experience of working with international stakeholders at all levels
What We Offer
* Salary Range of £40,000 - £47,000 per annum depending on experience
* Company Bonus
* Comprehensive healthcare cash plan to support your well-being
* Enjoy 27 days of annual leave in addition to Bank Holidays
* Birthday day off, plus additional wellbeing leave and giving back days
* Access for you and your family to Calm, a premium mindfulness, health, and wellness app
* Employer pension contribution at 5%
* Death in service (4x salary)
* Engaging culture initiatives, including a Christmas reward and regular social events
* Unlimited learning resources through Udemy
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Marketing
* Industries
* IT Services and IT Consulting
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