Job title – Property Services Admin Assistant Location – Oxford, OX3 Contract – Temp ongoing Hours – Full time 30 hours per week Start Date – Asap The Role Summary Property Services Admin Assistant is a central role in delivering property related services to our residents. This role is responsible for providing high quality, responsive maintenance management focus to the department. Your key duties within the role will include: • Front-line Service Management: Manage email, face-to-face, and telephone communications with residents. Address queries related to tenancy accounts, property repairs, and other property-related enquiries. Ensure a welcoming and efficient reception area for all residents and visitors. • Administrative Duties: Maintain and update spreadsheets to track various resident and property management data. Draft and send letters to residents regarding various issues and updates. Perform general reception duties including answering calls, greeting visitors, and managing the reception area. Handle additional ad hoc tasks as required to support the team and enhance service delivery. Key requirements Advanced computer skills and experience in using the full range of Microsoft Office / Office 365 applications (especially MS Excel, PowerPoint and Word) and the ability to use these effectively in this role. A commitment to providing a h...