New Ash Green Dental & Aesthetics is an award winning dental practice and aesthetics clinic delivering general and cosmetic dentistry, Invisalign, dental implants and facial aesthetics. We are seeking a Dental Receptionist who can keep our busy front desk running smoothly while giving every patient a five star welcome.
Key facts
* Job type: Full‑time, permanent
* Schedule: 1 day per week Wednesday (may require occasional evenings/Saturdays)
* Salary: Competitive – based on dental reception experience
* Location: New Ash Green, Kent (DA3) – free parking
What you'll do
* Dental Receptionist duties: greet, check‑in and schedule patients
* Triage emergencies
* Manage clinician diaries so every dental day flows effortlessly
* Answer phones, emails with warmth and accuracy
* Work with our CRM system handling all enquiries efficiently
* Explain treatment plans and process payments confidently
* Discuss finance options and Denplan options clearly with patients
* Keep patient data secure and compliant (GDPR)
* Coordinate with dentists, hygienists and nurses to anticipate their needs
* Spot problems in the appointment diary before they arise and solve them proactively
* Liaise with laboratories / referral centres to ensure efficient patient follow up appointments
* Participate in the marketing campaigns on social media
* Align with the values of the clinic, to provide the best service for our patients
* Work closely & communicate effectively with the other reception team members and the clinic manager to ensure delivery of a seamless service
What we're looking for
* At least 1 year as a Dental receptionist / dental front‑of‑house (essential)
* Excellent telephone manner
* Confident using SOE/Exact software
* Organised, ambitious and calm under pressure
* Outstanding verbal and written communication skills
* Passion for patient care and a desire to grow your role
Benefits
* Supportive, friendly team and modern dental clinic environment
* Ongoing CPD and pathway to train as a treatment coordinator
* Enjoy your birthday off every year – celebrate with a paid day of leave
* Free parking directly behind the clinic
Send us your CV + a short note telling us why you're the ideal Dental Receptionist for our clinic.
Job Type: Full-time
Pay: From £13.50 per hour
Benefits:
* Company events
* Employee discount
* Free parking
* Health & wellbeing programme
Experience:
* Dental receptionist: 1 year (required)
Work Location: In person