IT Services Manager
Location: Bridgwater, Somerset Hybrid (2 days on-site per week)
Salary: £65,000 £72,000 + £5K Car Allowance + Bonus (up to 10%)
Security Clearance: You must have lived in the UK for at least 3 years with settled or pre-settled status and be eligible for BPSS or higher security clearance.
Key Requirements
We are seeking an IT Services Manager with 58 years of experience in IT service delivery and systems administration, ideally in a fast-paced, infrastructure-heavy environment. This role is particularly suited to those with experience managing service teams and third-party contracts within regulated or safety-critical industries.
Essential qualifications and experience:
1. Bachelors degree in Computer Science, Information Technology, or a related field
2. Professional accreditation in ITIL, PRINCE2, APMP, or equivalent
3. Proven experience as a Certified Service Manager in service delivery management, particularly in system administration
4. Experience managing IT operations, support teams, and budgets
5. Excellent understanding of SLAs, compliance, service assurance, and contract/vendor management
6. Comfortable working with delivery tools such as Azur...