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Client:
Virgin Media O2
Location:
Lincoln, United Kingdom
Job Category:
-
EU work permit required:
Yes
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Job Reference:
ba08598ab8fb
Job Views:
6
Posted:
05.05.2025
Expiry Date:
19.06.2025
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Job Description:
Salary: £29,000 - £36,200 per year
For this position, you must live in one of the following postcodes: PE11 1, PE11 2, PE11 3, PE11 9, PE12 0, PE12 6, PE12 7, PE12 8, PE12 9, PE20 1, PE21 0, PE21 6, PE21 7, PE21 8, PE21 9, PE22 9
Join our team of Field Service Engineers (internally known as a Field Technician) and earn a competitive salary of £29,000, plus overtime (average £4,700) and performance-based commission of £2,500.
We’re looking for motivated, customer-focused individuals. No prior experience is required; we will train you in all aspects of the job and provide a mentor to support your success! After completing our comprehensive training, you will enjoy a better work-life balance with our 4-day workweek, totaling 37.5 hours (Monday – Saturday) with a mix of 7.5 and 10-hour shifts.
No two days are the same, so you will always be learning and facing new challenges.
* Become an expert in installations, fault fixing, and delivering excellent customer service
* Diagnose errors and technical issues and determine suitable solutions
* Document processes and adhere to company standards and protocols
* Collaborate with the technical team and share information across the organization
Who we are
The UK’s fastest broadband network, the nation’s best-loved mobile brand, and one of the UK’s biggest companies. We have diverse, high-performing teams packed with talent. Together, we offer the UK more choice and better value, driven by our customer-centric values and ambitions. We are Virgin Media O2, and we look forward to what you can contribute.
Virgin Media O2 is an equal opportunities employer committed to removing bias and barriers, fostering equity and inclusion in all aspects of our work and recruitment. We encourage you to be your authentic self throughout your application process.
Must haves
* A UK Manual driving licence with no more than 8 points
* Physical fitness to climb telegraph poles and work at heights in all weather conditions
Additional qualities we seek
* Comfort working at heights and outdoors in all weather
* Enjoy problem solving and finding suitable solutions for customers
* Ability to build strong relationships with customers
* Organized, customer-focused, motivated to help others
What’s in it for you
We offer benefits that support your wellbeing and work-life balance:
* A competitive salary of £29,000, with £2,500+ potential on-target earnings, plus a company van
* 25 days of annual leave, including your birthday and UK bank holidays
* Up to 10% matching contributions in our pension scheme
* Option to buy or sell up to 5 days of leave
* Wellbeing benefits including the Unmind app, BUPA medical coverage (upgrade options available), and critical illness insurance
* Life insurance and healthcare plans
* Support for family needs, including neonatal, maternity, paternity, and carers leave
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