NEW VACANCY! (PK8819)
KEY ACCOUNT MANAGER - WOVEN / CLOTHING LABELS
£Open depending on experience + 33 Days Holidays + Bank Holidays + Car Allowance + Pension
Hybrid Working Split between homebased, office based and onsite with the client
Our client a leading labelling solutions and brand management provider to the clothing industry. With a full range of self-adhesive labels, tags, swing tickets, woven and care labels, barcoding and security labels they have many of the worlds most recognised clothing brands as clients.
They are currently looking for a Key Account Manager to join their team to manage some of the company's key accounts. Candidates will ideally come from an Apparel/branding/trims background.
Overview:
Lead role and daily point of contact for client
Working as part of a global team
Personally responsible for your allocated client's budget
Reporting to the Managing DirectorResponsibilities:
Reporting to the MD - regular updates and monthly progress reports including sales vs budget figures
Develop and agree your sales budget and targets with the MD and deliver/exceed
Develop and maintain strong relationships with client decision-makers through regular in-person, phone, or electronic meetings
Embed yourself within the client as required (at least bi-monthly) - with a consciousness of dedicated Account Manager commitments
Document and circulate meeting minutes to relevant colleagues, specifically Account Manager and client where applicable
Arrange debrief meetings with relevant colleagues where necessary
Maintain existing client relationships by presenting new products and services in a professional manner
Network extensively within the client's organisation to maximise awareness and understanding of the company's complete offer
Promote the company's full range of products, services and core values at all times ensuring you are representing the company in the best light
Promotion and education to client of Web Order System
Understand the Company goal/purpose to enhance the Company's performance and maximise margin opportunity
Price negotiation - work closely with Global Purchasing Teams
Collaborate with design and Account Manager(s) to meet the client's needs
Negotiate stock holding and service level agreements - agreed and signed by client decision maker
Work with the client to manage stocks in all locations with regular updates on slow moving/old stock and arrange invoicing and disposal accordingly
Maintain i-Snapshot on a daily basis to track activity
Mentor Account Managers and other internal team members on specific client requirements as necessary
Keep up to date on current trends and all products the company can offer
Have contingency plans in place for when events go against the CompanyPersonal Attributes:
Demonstrate relentless persistence to get the job done
Ability to present at all levels
High level of negotiation/closing skills
Strive at all times to exceed client's expectations
High level of customer service whilst maintaining close attention to Company profitability
Effective, professional and inter-personal communication skills
Travel UK and abroad will be required as part of the role when necessary
Image - mirror the client
Excellent attention to detail, record keeping and administration
Call planning, project management, good systems knowledge:- Microsoft 365, Sharepoint, Teams, and internal Umbrella, i-Snapshot
Awareness of your personal cost effectiveness, stock write off cost, sample cost, own expenses cost
Working as part of a team to meet Company objectives
Personal development
Adherence to the practises and procedures of the company as outlined within QMS manual and departmental processes