Join to apply for the Head of Category Management – Franchise role at SSP UK & Ireland
Location: London – Hybrid
About The Role
We’re looking for a Head of Category Management – Franchise to lead commercial strategy across our UK & Ireland business. This high‑impact role shapes pricing, category planning, and promotional initiatives that drive growth and strengthen our franchise network.
What You’ll Be Doing
* Lead pricing strategy and category planning across Bars, Coffee & Bakery, and Retail
* Identify opportunities to enhance commercial performance and growth
* Oversee promotions, discounts, and commercial trials to deliver measurable impact
* Collaborate with Marketing, Operations, and Finance to align plans with business priorities
* Build and maintain analytical tools and frameworks for data‑driven decision‑making
* Lead and inspire a small team of analysts, developing talent and capability
* Present insights and recommendations to senior leadership to shape business strategy
What We’re Looking For
* Strong commercial experience in retail, franchise, or consumer‑facing businesses
* Analytical and strategic thinker who turns insight into action
* Confident communicator who simplifies complex ideas
* Collaborative leader with experience managing and developing teams
* Innovative, bold, and challenges the status quo
* Thrives in a fast‑paced, dynamic environment
Why To Join Us
* Employee discounts across our brands (over 400 locations)
* Friends and Family discount app
* Award‑winning training, apprenticeships, and development programs
* Health & Wellbeing support
* Hybrid working model with flexibility to support work‑life balance
* Inclusive and diverse workplace with employee networks and communities
Ready to start the best part of your journey?
Bring your commercial expertise, curiosity, and drive — and help us grow our brands, our business, and your career.
At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.
Seniority level: Director
Employment type: Full‑time
Job function: Marketing and Sales
Industries: Hospitality
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