Job Overview
We are seeking a motivated and customer-focused Counter Sales Representative to join our team. In this role, you will be the first point of contact for customers, providing exceptional service and support. You will assist customers with their inquiries, promote products, and ensure a positive shopping experience. The ideal candidate will possess strong communication skills and a knack for upselling to enhance customer satisfaction and drive sales.
Responsibilities
* Greet customers warmly and assist them with their purchases and inquiries.
* Provide detailed product information and recommendations to enhance the customer experience.
* Engage in upselling techniques to promote additional products or services.
* Maintain an organised and visually appealing sales counter, ensuring all merchandise is well-displayed.
* Handle transactions accurately using basic math skills for cash handling.
* Manage time effectively to ensure all customers are attended to promptly.
* Demonstrate excellent phone etiquette when responding to customer calls or queries.
* Collaborate with team members to achieve sales targets and maintain high standards of service.
Qualifications
* Bilingual or multilingual abilities, particularly in English and Spanish, are highly desirable.
* Strong communication skills with the ability to engage effectively with diverse customers.
* Previous experience in merchandising or retail sales is an advantage.
* Basic math skills for handling transactions and providing accurate change.
* Excellent organisational skills to manage inventory and maintain a tidy workspace.
* Proven time management abilities to prioritise tasks efficiently in a fast-paced environment. If you are passionate about delivering outstanding customer service and have the skills we are looking for, we encourage you to apply for this exciting opportunity as a Counter Sales Representative.
Job Type: Full-time
Pay: £24,420.00-£36,408.56 per year
Benefits:
* Bereavement leave
* Canteen
* Company pension
* Employee discount
* Free parking
* On-site parking
* Sick pay
* Store discount
Work Location: In person