Overview
Join to apply for the Commercial Manager role at Valor Hospitality Careers UK at Doubletree by Hilton in Manchester.
We have a fantastic opportunity for an experienced Commercial Manager to join the team at Doubletree by Hilton in Manchester.
What You'll Be Doing As Commercial Manager
As Commercial Manager you’ll be a passionate leader with the ability to inspire, motivate, and support your team in order to exceed your commercial goals. You’ll have high standards when it comes to guest experience, understand brand standards and you’ll take ownership and pride in your work.
What’ll make you a great fit for us?
Beating the competitors. Driving multiple revenue streams. Forecasting accurately. If you’ve built a career as a Commercial Manager who is driven by exceptional commerciality, detail and standards, you’ll be a great fit here at Valor.
To be successful as a Commercial Manager within our team, it’s essential you have experience in achieving revenue budgets across rooms, groups and meetings & events. You’ll be an exceptional problem solver who is equally as brilliant at communicating; you’ll bring inspiration, enthusiasm and a dynamic approach to all that you do.
You will manage a small but perfectly formed team all based on property in Manchester. Coaching and developing them to achieve and even exceed all targets. This role is right for you if you’re innovative, have high expectations of yourself, and others, and have proven experience in leading and motivating a revenue team. You’ll demonstrate your passion by bringing new ideas to the table, delivering on your promises and inspiring those around you.
Sound like you? We’d love to hear from you!
Responsibilities
* Driving market share and revenue performance by managing inventory and setting pricing and selling strategies for all market segments across distribution channels.
* Carrying out business analysis including pick-up and lead times, refused and denied business, sources of business, trends in market segmentation, and competitor landscape to reflect changing demand in pricing strategies.
* Working with the Director of Sales and Marketing to devise promotions to generate business at key times in accordance with demand levels.
* Collaborating with Sales and Marketing to ensure website content is optimised to increase conversion.
* Participating in the annual budgeting and planning process for the hotel’s revenue lines and contributing to the Sales and Marketing plan and RFP processes.
* Producing and updating forecasts for rooms and groups, meetings & events.
* Communicating revenue strategies to all departments within the hotel and driving understanding of Revenue KPIs within the Revenue, Sales and Reception teams.
* Ensuring consistent delivery of superior customer service through relevant programmes where applicable.
Requirements
* Proven experience in Revenue management, with a track record of success across multiple revenue streams.
* Strong leadership skills with the ability to motivate and empower team members.
* Excellent communication, interpersonal, and problem-solving abilities.
* A passion for hospitality and a relentless commitment to excellence.
Benefits
* Exclusive discounts for you, your friends and family. Valor team member rates at UK hotels, with rooms from just £30 Bed and Breakfast.
* Discounted stays for friends and family.
* 50% discount when dining in our restaurants and bars.
* Free meals while on duty.
* Access to high-street discounts on a range of shops, experiences and more.
* Up to 40% savings on a wide range of bikes with our Cycle To Work Scheme.
* Generous refer-a-friend bonuses, starting at £250.
Wellbeing and Career Growth
* Healthcare options including a Healthcare Cash Plan and an Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family.
* Calendar of wellness activities and pay day wellbeing initiatives.
* Fully funded apprenticeship programmes and internal development opportunities.
* Monthly and annual team member service awards to recognise achievements.
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Across the UK, we operate 37 hotels across brands including Crowne Plaza, Holiday Inn, voco, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott. We continue to have ambitious development plans for 2025 and beyond.
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