Banquet Waiter/Waitress
Coming soon to the heart of Mayfair, The St. Regis London marks the brand's prestigious debut in the United Kingdom. This is a destination where history and modernity meet, where the energy of the city is palpable, and where every arrival feels personal. With signature butler service, refined interiors by Richmond International, and an unmatched Bond Street address, The St. Regis London embodies 'Live Exquisite'-a celebration of London's pioneering and glamorous lifestyle for the Luminaries of the world.
As Banquet Waiter / Waitress, you will play an essential role in delivering exceptional and memorable event experiences, ensuring each function is executed seamlessly from preparation through to completion. More than simply serving food and beverages, you will contribute to creating a refined and engaging atmosphere, where every detail enhances the guest experience. This role is ideal for a service‑driven individual who thrives in a dynamic events environment and takes pride in delivering excellence at every stage of service.
Key Responsibilities
* Set up banquet spaces, including tables, linens, glassware and service equipment in line with event specifications
* Provide attentive and professional food and beverage service during events and functions
* Assist with event preparation, service and breakdown to ensure smooth operations
* Transport and organise equipment, supplies and materials efficiently
* Communicate effectively with kitchen and events teams to ensure accurate and timely service
* Anticipate guest needs and deliver personalised service throughout the event
* Clear, reset and maintain event spaces to the highest standards throughout service
* Maintain cleanliness and organisation of all banquet and back‑of‑house areas
* Support colleagues and assist with operational duties to ensure event success
* Follow all health, safety and hygiene procedures at all times
* Uphold company standards of service, presentation and professionalism
Core Competencies
We are seeking a polished and flexible professional who demonstrates energy, attention to detail and a strong commitment to guest satisfaction. You should have:
* Previous experience in food and beverage or event service, ideally within a luxury hotel or high‑end environment
* Strong understanding of banquet and event service standards
* Excellent attention to detail and commitment to delivering high‑quality service
* Ability to work efficiently in a fast‑paced, high‑pressure environment
* Strong organisational and multitasking skills
* Excellent communication and interpersonal skills, with a warm and engaging approach
* A proactive mindset, supporting the team and anticipating guest needs
* Impeccable personal presentation aligned with luxury brand standards
* A collaborative approach, working seamlessly with events, kitchen and service teams
* Physical capability to meet the operational demands of the role
At The St. Regis London, our Hosts are the heartbeat of our legacy of exceptional service. In honour of your dedication, we offer a curated collection of benefits designed to support and elevate your journey with us.
Financial Rewards
* Competitive salary designed to recognise excellence
* Enhanced pension
* Life assurance
* Company sick pay
* Additional holiday allowance
* Access to BenefitHub's exclusive retail, wellness and travel privileges
* Friends & Family preferred rates at Marriott hotels worldwide
Career Development
* Clear pathway for internal promotions and transfers
* Cross-department training to refine your craft and broaden your expertise
* Expert-led development programmes
* Continuous learning through structured programmes
* Premium e-learning platform access
* Be part of an exclusive pre-opening experience shaping the future of the property
Wellbeing Support
* Private Medical Insurance
* Employee Assistance Programme
* Complimentary meals on duty, crafted with care and served in our staff restaurant featuring wholesome, quality cuisine
* Food & Beverage discounts across Marriott properties
* Year-round wellbeing initiatives and wellness activities
Recognition & Appreciation
* Award programmes celebrating exceptional performance
* The Astor Awards
* Distinctive Moments celebration
* Long service awards
* Key life moments celebrated - birthday, anniversaries, personal milestones and achievements
* Vibrant social calendar with team events and engagement activities
*Terms and Conditions Apply
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or any other basis protected by applicable law.
Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.