Location: Darlington This is a great opportunity to join one of the UK’s leading vehicle rental specialists as a Telematics Administrator in our contact centre in Darlington. The role of Telematics Administrator is to ensure we deliver the industry leading service our customers expect from us. In this role, you will carry out a wide range of administrative and customer support tasks. This includes providing advice and support to customers and, whilst delivering a proactive and professional service, ensuring all transactions are accurately recorded in the operating platform. The Telematics department are the go-to contact for customers, suppliers, and internal departments, for anything telematics related, for Northgate. Join Northgate Vehicle Hire as a Telematics Administrator and enjoy some outstanding benefits … Of course, there’s a great basic salary, but that’s just the beginning, our most popular benefits include … Salary - £24,000 per annum Annual Leave - Start with 24 days, increasing to 26 days with service, plus the flexibility to buy or sell up to 5 extra days each year. Of course, you’ll have public holidays too and an extra day off to celebrate your birthday! Pension - Employer contributions of 5% Financial Benefits - Enjoy the security of free life assurance, a save-as-you-earn scheme, a colleague referral scheme (earning £1,000 per referral), and our Benefits App with discounts and cashback at top retailers like Tesco, Asda, Currys, B&Q, and Wickes. Wellbeing & Lifestyle Services - Access our colleague assistance programme with 24/7 GP service, mental health support and physiotherapy plus cycle to work, eyecare vouchers, Health Cash Plan, Dental Plan and Travel Insurance. Motoring Benefits - Take advantage of exclusive Colleague vehicle-leasing schemes, discounted repairs, and reduced rates on weekend car and van hires. Wagestream - A free financial wellbeing app that gives you more control over your pay, helps you save, provides financial advice and offers even more discounts on your shopping. About You You come from a fast-paced, customer-focused administration background - where you really excel in helping ensure an organised, well-managed environment for those around you to work in. You are a people person - you put yourself in your colleagues and customer’s shoes and communicate well with them in sometimes-difficult situations. You are organised and can prioritise your workload and have a fine eye for detail. You get involved in every part of our business - you take pride being part of the Northgate team and are keen to help colleagues with a hands-on, can-do approach to getting things done. You are enthusiastic about our business - as Telematics Administrator, you deliver an exceptional experience every time. About Us With over 60 branches nationwide, we are the UK’s largest supplier of light commercial vehicle rental solutions. We’re here to keep people and businesses moving, that’s what we do. By partnering with some of the country’s most well-known organisations we have earned a reputation for being at the forefront of the LCV sector and for helping our customers when they need us most. We’re also part of something bigger - ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain. Unlock your potential in an industry-leading business, surrounded by inspiring individuals and leaders, fuelled by the opportunity to thrive in your career. We are agile. We are experts. We are imaginative. We are reliable. Keep your career moving, smarter.