Availability Window Days From time To time Mon 09:00:00 17:00:00 Tue 07:00:00 15:00:00 Wed 14:00:00 22:00:00 Thu 09:00:00 17:00:00 Fri 09:00:00 17:00:00 A partner to the Distribution Centre Management team who provides great service to our stores, ensuring customers have great availability and standards of product, delivered on time by leading the Delivery Service operations across two or more DCs, building capability and ensuring a safe and legal operation. Is the operational expert owning changing plans and cost efficiencies for the Delivery Service function. Analyse and spot trends in Big 6/KPIs in my Distribution Centre, build and deliver Transport improvement plan to build capability where it is needed most. Maximises the My Performance process and tools to aid individual performance, productivity and standards. Use my expertise and knowledge to identify opportunities to improve the Transport operation efficiency and performance, engaging and supporting my team to deliver these. Co-ordinate all Transport plans, KPI’s and resource to ensure delivery and sustainable improvements on all KPIs, whilst achieving our Distribution Centre financial budget. Champion change, share ideas and experiences to deliver results. Build the capability of my Managers, making sure they have received the Operational and Leadership training to do their job and provide ongoing coaching and mentoring. Coach Managers to lead their teams effectively and make the right decisions to support and improve legal compliance, safety culture, productivity, efficiency and standards. Lead my team to deliver great service to stores and improved performance by: Lead my team to deliver end to end Delivery Service routines and standards in line with the Operating model. Co-ordinate and effectively forward plan for all seasonal, trade driving and promotional events to maximise sales within stores by ensuring stock is dispatched and received at the right time. Collaboratively work with support office and store leads to ensure our Transport operating procedures are best in class and focus on providing our stores with the service they require. Focus my team to deliver delivery on time to stores, improving store product availability and customer satisfaction. Ensuring my team deliver safety standards, hygiene standards, maintain the cold chain and food hygiene. Leading Direct to Depot changes, organising my Managers to deliver and sustain change programmes, achieving optimum efficiency and product availability for customers. Operating collaboratively to achieve the best service for stores across all shifts in partnership with the Distribution Centre Manager and Lead Team. Leading our Distribution Centre community plan, generating and delivering ideas and encouraging my team to do the same. Leading the resource planning activities so that all hours are worked when and where we need them to effectively service our stores. I connect with my colleagues, sharing knowledge, experience and best practice. I understand the importance of what I do and work collaboratively to deliver results. I make time to build strong relationships, reaching out across the business to network with colleagues and find new ways to improve what matters. I am warm and welcoming in every interaction with customers and colleagues. I respond to people appropriately and ensure they feel seen, heard and recognised. Through listening and taking appropriate action I gain commitment from my team I use my energy and resilience to keep momentum going when working in challenging environments, keeping focus on my objectives. I act quickly, making decisions based on what is right for customers and colleagues to ensure my Distribution Centre standards are maintained at all times. My colleagues see me doing the right thing both when things are going well and when times are tough. I know how to be at my best and inspire confidence in those around me. I am aware of what our competitors are doing and continually identify ways to improve our Distribution Centre for customers. I am keen to build and deliver new initiatives, providing feedback on how they could be further improved.